Food and Beverage Assistant - London, United Kingdom - Iconic Luxury Hotels
Description
Job Ref:
ILH4968
Branch:
The Chelsea Townhouse
Location:
The Chelsea Townhouse
Salary/Benefits:
£24,856 per annum plus estimated Service Charge £ and plus paid overtime
Contract type:
Permanent
Hours:
Full Time
Shift pattern:
Working five days out of seven days
Hours per week:40
Posted date:11/03/2024
Closing date:24/04/2024
About the role:
As Food Beverage Assistant at The Chelsea Townhouse -, you are the reason our Guests keep coming back for more.
Our Food Beverage Assistants work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return.
You will be a team player able to deal with the pressure of running in a busy operation in The Chelsea Townhouse' Drawing Room ,striving for quality and perfection when looking after our guests.
What Will You Be Doing?
- To be confident that the service is at all times performed in a professional manner and to the style as specified by the Food Beverage House Manager.
- To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
- To be aware and confident of your product knowledge of all services offered in the Hotel.
- To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
- To do mise en place, cleaning and service in the Restaurant. Understanding the importance of teamwork and flexibility within your role.
- To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
- To be confident to use guests' names at all times.
- To ensure that service is discrete and efficient at all times using your integrity.
What's In It For You?
- Monthly service charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends family rates at our Iconic Luxury Hotels
- Exclusive team rates with London Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Complimentary dry cleaning
- Access to our employee assistance programme
The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London.
The property is currently undergoing a sensitive restoration that will bring back to life the hotel's long and eclectic heritage, and will significantly improve guest experience and comfort.
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