Food and Beverage Assistant - London, United Kingdom - Iconic Luxury Hotels

Tom O´Connor

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Tom O´Connor

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Description

Job Ref:
ILH4968


Branch:
The Chelsea Townhouse


Location:
The Chelsea Townhouse


Salary/Benefits:
£24,856 per annum plus estimated Service Charge £ and plus paid overtime


Contract type:
Permanent


Hours:
Full Time


Shift pattern:
Working five days out of seven days


Hours per week:40


Posted date:11/03/2024


Closing date:24/04/2024


About the role:


As Food Beverage Assistant at The Chelsea Townhouse -, you are the reason our Guests keep coming back for more.

Our Food Beverage Assistants work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return.


You will be a team player able to deal with the pressure of running in a busy operation in The Chelsea Townhouse' Drawing Room ,striving for quality and perfection when looking after our guests.


What Will You Be Doing?

  • To be confident that the service is at all times performed in a professional manner and to the style as specified by the Food Beverage House Manager.
  • To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
  • To be aware and confident of your product knowledge of all services offered in the Hotel.
  • To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
  • To do mise en place, cleaning and service in the Restaurant. Understanding the importance of teamwork and flexibility within your role.
  • To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
  • To be confident to use guests' names at all times.
  • To ensure that service is discrete and efficient at all times using your integrity.

What's In It For You?

  • Monthly service charge
  • 29 days of annual leave, including bank holidays
  • Regular team gatherings and appreciation events
  • Complimentary team meals
  • Exclusive team rates and friends family rates at our Iconic Luxury Hotels
  • Exclusive team rates with London Regional properties worldwide
  • Discounts on spa treatments and products
  • Discounts on all food beverage offerings including the Cookery School at Chewton Glen
  • Special gifts based on length of service
  • Team referral programme
  • Health cash plan
  • Complimentary dry cleaning
  • Access to our employee assistance programme
- and so much more.


The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London.

The property is currently undergoing a sensitive restoration that will bring back to life the hotel's long and eclectic heritage, and will significantly improve guest experience and comfort.


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