Solutions Consultant - Farnham, United Kingdom - ibml

Description

ibml is an IT sales company providing technology to the Information Management sector (Document Management Software & Hardware). A USA company of about 240 people with a small team of about 10 people in the UK.

The primary function of the Solutions Engineer will be to provide support to the Sales & Solution department concerning tactical objectives and goals while maintaining communication throughout the Sales Engineer group and ibml as a whole.

The goal of this position is to assist ibml in identifying and maximizing revenue.


JOB DESCRIPTION

ROLE AND RESPONSIBILITIES

• Responsible for identifying and maximizing revenue
• Assist the ibml Sales department with event support, public relations engagements, and presales technical issues, including but not limited to RFP/RFI technical responses, customer site visits, and individual account related communications.
• Assist the Customer Services staff with transitioning presales technical requirements to implementation requirements.
• Develop detailed case study materials to be used by ibml partners and resellers
• Ensure equipment / resource availability for the purposes of Technology Days and Events
• Technical/Demo day preparation regarding job setup, document mixture, machine configuration\functionality and required facilities
• Maintain technical product skills in the areas of networks/communication, databases, and ibml products
• Ensure overall customer satisfaction with ibml products and services
• Attend sales process related meetings for the purpose of providing technical input and maintaining account status information.
• Assist the ibml Engineering staff with technical input for product enhancements, fixes, or new product development.
• Analyze customer operations for the purpose of process improvements
• Maintain technical relationships with customers, resellers, and suppliers and report on new industry trends within each of the defined vertical markets
• Develop, provide and maintain needed sales tools, spreadsheets, handouts and technical documents
• Remain current on industry trends and help position ibml products and services as the industry leader

PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's level degree in a technical field (Engineering, Computer Science, MIS, Business or equivalent degree).
• 1 3 years of experience in document imaging and data capture software.
• Experience in intelligent document recognition, electronic content management or related area would be considered a plus.
• Minimum 2 years of business and operations experience. Consultative selling or solution selling businesstobusiness is preferred.
• Past programming, data capture software and imaging platform experience
• Ability to travel to domestic and international locations at least 50% of the time
• Excellent oral and written communication skills
• Excellent planning, presentation and organization skills
• Strong consultative problem solving skills
• Strong client service orientation
• Realistic scheduling and observance of deadlines
• Integrity, creativity, intellectual curiosity, high standards, persistence, and achievementoriented
• Ability to work collaboratively in a teambased environment
• Ability to prioritize and work independently without supervision
• Proficient knowledge in the following areas:
• Current Microsoft Windows operating systems
• Access and SQL databases
• Microsoft Office (PowerPoint, Word, Excel & Access)
• Ability to speak a foreign language is a plus

Salary:
£40,000.00-£80,000.00 per year


Benefits:

• Company pension
• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Farnham, Surrey: reliably commute or plan to relocate before starting work (required)

Experience:

Technical Sales: 1 year (preferred)


Work Location:
In person


Reference ID:
ibmlSEMay23