Jobs

    Client Advisor - Brindleyplace, United Kingdom - Marsh McLennan Companies

    Marsh McLennan Companies
    Marsh McLennan Companies Brindleyplace, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Description:

    We currently have a fantastic opportunity for a Client Advisor to join our Risk Management team based in Birmingham.

    This is the perfect role for someone with a background in corporate or commercial insurance having worked in a Handler/Broker/Underwriter role previously looking to join an established, market leading insurance broker.

    What can you expect?

  • An opportunity to join an established and client focused broking team and to work on a variety of niche insurance policies
  • Full on the job training
  • A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
  • To build and maintain an excellent rapport with our clients, providers and colleagues across the Group
  • Corporate Account Handling experience with larger clients that have a multinational exposure
  • Carry out Risk Assessments to meet bespoke needs of our clients
  • What you will be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive % of your normal salary.
  • We will rely on you to:

  • Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes
  • Partner with Account Executives to help them achieve sales goals
  • Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
  • Manage all day to day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
  • Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
  • Offer technical support for complex or high-priority relationships when needed to ensure relationship satisfaction and maintain a mutual internal and external understanding.
  • Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
  • Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients
  • What you need to have:

  • Previous experience within a similar role within commercial, risk management or corporate insurance
  • Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Applications.
  • Strong written and verbal communication skills.
  • Confidence to advise and negotiate.
  • The ability to build, manage and develop relationships.
  • What makes you stand out?

  • Corporate Account Handling experience with larger clients.
  • Carry out Risk Assessments to meet bespoke needs of clients

  • Marsh McLennan Companies

    Client Advisor

    1 week ago


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