Business Change Officer - Birmingham, United Kingdom - University of Birmingham

University of Birmingham

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Position Details
Academic Services

Location:
University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £34,980 to £44,263 with potential progression once in post to £46,974

Grade 7

Full Time, Fixed Term contract up to July 2025

Closing date: 13th December 2023

Our offer to you
People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.

We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.

With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.

We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements.

We therefore welcome discussions on all forms of flexible working.

In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.

On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Role Summary

StARS (Student Administration Refresh and Simplification) is a University-wide programme to simplify, standardise and improve our student administration services, enabled by a replacement and upgrade of our student record system.

Its vision is to deliver a better experience for students, academics and Professional Services staff; and enables a fundamental shift towards a more flexible set of capabilities and services that are fit for the future.

Reporting to the Change and Benefits Realisation Manager the Business Change Officer will be responsible for supporting the successful delivery of the StARS transformation programme, contributing to risk, stakeholder and benefits management activities as part of the Business Change and Benefits Workstream.

It is anticipated that the Business Change Officer will be working with a number of the colleges and the wider University (e.g. Registry and Student Services within Academic Services) throughout the StARS Programme and the allocation of responsibilities is dependent on the volume of work and the priorities of each college and the stage of the Programme.

Therefore, the post holder is expected to have a flexible approach and be able to work in the various colleges.

Throughout the programme lifecycle, the Business Change Officer will assist in ensuring there is a consistent, two-way communication link between the StARS programme team and the business areas impacted by the changes.

Main Duties

The Business Change Officers will take responsibility for:

Change and Benefits Management

To assist in analysing existing practices across the Colleges and interfacing areas, offer constructive feedback, identify opportunities for developing existing and new ways of working, and facilitate change through a strong understanding of culture and ability to influence others;
To align business change activity with Project activity to ensure change support is fully embedded and tailored to each release
Work closely with the Change and Benefits Realisation Manager, Colleges' leads (Heads of Education Services) and nominated Change Agents/Super Users to understand and influence the direction and impact of College's administrative processes across all phases of the student and academic staff life cycle in order to translate these into operational change management activities. This is to enable the delivery of a step change in working practices and established cultural and benefits amongst relevant stakeholders and usercommunities within the Colleges and the wid