Early Intervention Officer - Burton-On-Trent, United Kingdom - TRENT & DOVE HOUSING
Description
The Early Intervention Officer will be responsible for a comprehensive assessment of new customer's financial situations, exploring options of maximising their income in partnership with other teams or agencies; with a view to the customer sustaining the tenancy long-term.
- Identify high risk tenancies linked to debt and financial exclusion
- Be able to carry out basic budgeting advice, completing Income & Expenditures
- Understand the impact of UC on tenants & perspective new customers.
- Have excellent communication skills and have the ability to liaise with internal teams and external agencies where appropriate.
- Is target driven, whilst keeping the customer at the fore
- To carry out home visits where required
- Be proactive and have a 'can do' approach
- Hold a full driving licence
Salary:
Up to £29,781.00 per year
Benefits:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Work Location:
In person
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