-
Head of Customer and Communities
5 days ago
Trent & Dove Housing Burton-On-Trent, United Kingdom(Benefits include flexible working, a range of family friendly policies, private healthcare, and a generous company pension scheme) · At Trent & Dove Housing we go beyond what's expected of us to transform lives, homes & communities because people deserve to enjoy life, do well a ...
-
Customer Communications
2 days ago
RBS International Birmingham, United KingdomProduct & Proposition, Customer · Customer Communications & Literature Lead (8 months) · - Birmingham, United Kingdom- Fixed Term Contract- Full Time#R ...
-
Head of Customer and Communities
1 week ago
Trent and dove Burton upon Trent, United KingdomHead of Customer and Communities - Housing · Burton on Trent · Circa £74,000 per annum · Full Time, Permanent - 37 hours per week · (Benefits include flexible working, a range of family friendly policies, private healthcare, and a generous company pension scheme) · At Trent & Dov ...
-
Head of Customer and Communities
3 weeks ago
Trent and dove East Staffordshire, Staffordshire, United KingdomHead of Customer and Communities - Housing · Full Time, Permanent - 37 hours per week · (Benefits include flexible working, a range of family friendly policies, private healthcare, and a generous company pension scheme) · At Trent & Dove Housing we go beyond what's expected of ...
-
Head of Customer and Communities
1 week ago
Trent and dove Burton-on-Trent, Staffordshire, United Kingdom £74,000Head of Customer and Communities - Housing · Burton on Trent · Circa £74,000 per annum · Full Time, Permanent - 37 hours per week · (Benefits include flexible working, a range of family friendly policies, private healthcare, and a generous company pension scheme) · At Trent ...
-
Head of Customer and Communities
3 weeks ago
Trent and dove Burton-on-Trent, Staffordshire, United KingdomHead of Customer and Communities - Housing · Full Time, Permanent - 37 hours per week · (Benefits include flexible working, a range of family friendly policies, private healthcare, and a generous company pension scheme) · At Trent & Dove Housing we go beyond what's expected of ...
-
Customer Communications Agent
3 days ago
Birmingham Airport Ltd Birmingham, United KingdomReporting to the Communications Manager, you will form part of a 24-hour team which keeps our customers updated with the latest information and solutions, including when things don't go to plan. You will monitor, engage with and create engaging content for our social media channe ...
-
Resident, Customer Community Safety
2 weeks ago
Trident Group Birmingham, United KingdomResident, Customer Community Safety and Inclusion Officer · Full · - time Hours Weekly - Permanent · £ pro rata (plus car users allowance) · Ref 17788 · **About the role** · Trident Group is driving forward its commitment to resident and customer engagement across all areas of th ...
-
Customer Service Executive
3 weeks ago
Fusion Communications Burton-On-Trent, United Kingdom**About Fusion Communications**: · Fusion Communications is a leading provider of cloud communications, connectivity, and collaboration solutions for businesses of all sizes. We are committed to delivering exceptional customer service and support to ensure our clients can seamles ...
-
New Tenancy Support Officer
3 weeks ago
Trent and Dove Housing Burton-On-Trent, United KingdomNew Tenancy Support Officer – Tenancy Sustainment (Temporary Role) Salary up to £31,270 · 37 hours per week · (Benefits include, a range of family friendly policies, private healthcare, and company pension scheme) · At Trent & Dove Housing we go beyond what's expected of us to tr ...
-
Customer Service Advisor
2 weeks ago
Trent & Dove Housing Burton-On-Trent, United KingdomWorking in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team. · The team are responsible for providing a front line service to customers, answering inbound calls ...
-
Technical Sales Administrator
3 weeks ago
Pertemps Burton Commercial Burton-On-Trent, United Kingdom Full timeHYBRID OPPORTUNITY: · Pertemps have a fantastic new opportunity to join our successful client on a full time permanent basis in Burton Upon Trent. · Do you have excellent experience within an admin role? Do you want to become part of an ever growing team ? · In return you will r ...
-
Customer Services Assistant
3 weeks ago
The Nottingham Burton-On-Trent, United Kingdom**About The Role**: · Location: Burton on Trent · Contract: Permanent, Part time · Hours: 17.5 · As a Customer Services Assistant at The Nottingham, you will be the first point of contact for our customers either face to face in the branch or by phone ensuring that our customers ...
-
Contract Liaison Officer
2 weeks ago
Novus Property Solutions Ltd Burton-On-Trent, United Kingdom**Contract Liaison Officer** · **Based**: Burton Office Site Based Covering Leicester & Stoke. Working hours 08:00 16:30 Monday - Friday** · Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and becaus ...
-
Customer Service Advisor
1 week ago
Diamond Bus Company Burton-On-Trent, United KingdomReporting to the Operations Manager, the role of Customer Service Advisor will be to demonstrate excellent customer service to customer queries through a range of communication tools. · You will lead and manage the customer complaints process, lead on communications designed to i ...
-
Contract Liaison Officer
1 week ago
Novus Property Solutions Burton-On-Trent, United Kingdom**Based**: Burton office; Covering locations from Leicester to Stoke but with a central base of Burton. Typically working 37.5 hours, 8.30am - 5.00pm** · Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effective ...
-
Contract Liaison Officer
1 week ago
Novus Property Solutions Ltd Burton-On-Trent, United Kingdom**Contract Liaison Officer** · **Based**: Burton office; Covering locations from Leicester to Stoke but with a central base of Burton. Typically working 37.5 hours, 8.30am 5.00pm** · Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that ou ...
-
Customer Care Representative
2 weeks ago
BRELLIS RECRUITMENT LIMITED Burton-on-Trent, United Kingdom**Customer Care Representative (12 months fixed-term contract)** · Paying £21,744, a referral program, that can get to up to £700 a placement, an award program that provides vouchers ranging from £50 to £500, 25 days holidays plus bank holidays (3 days allocated at Christmas), an ...
-
Customer Service Co-ordinator
3 weeks ago
SF Group Burton-On-Trent, United KingdomSF Recruitment is currently recruiting for a Customer Service Co-ordinator to be based with one of our key clients in Burton. The role is on a full-time, permanent basis working Monday to Thursday 9-5 and Friday 9-4pm. The role will be fully office based. Our client our a leading ...
-
Business Development Manager
3 days ago
Ernest Gordon Recruitment Burton-On-Trent, United KingdomBusiness Development Manager (Automotive) · £28,000 - £32,000 (OTE £37, Training + Progression + Bonus + Company Benefits · Burton · Are you a Business Development Executive or similar with a background in the automotive industry, looking to join a tight knit team in a company t ...
Head of Customer and Communities - Burton upon Trent, United Kingdom - Trent & Dove Housing
Description
(Benefits include flexible working, a range of family friendly policies, private healthcare, and a generous company pension scheme)
At Trent & Dove Housing we go beyond what's expected of us to transform lives, homes & communities because people deserve to enjoy life, do well and feel respected.
Our Head of Customer & Communities is a significant leadership role, both within our Operations Directorate and operating across the wider organisation. The successful candidate will have the ultimate ownership of our relationships with our customers, whose voices are important in shaping all that we do.
As a member of the Senior Leadership Team, you will need to make a significant and effective contribution. You will need to ensure that we are well positioned to achieve our vision, current and future business, and operational plans, along with our performance targets.
You will lead & develop a customer-centric culture, that permeates across our whole business and develop our social return on investment work, take ownership of the Customer Engagement Strategy. The successful candidate will ensure that customers are at the heart of our service and that we have a fantastic reputation as a service provider.
This is a high-profile role, preparing Customer Committee and Board reports, liaising with senior external stakeholders. You will be expected to develop a strong external presence within both our communities and the sector.
This is a fantastic opportunity to join our team
At Trent & Dove we work & smile because we see the difference we make, everyday.
We achieve & grow as we improve our skills for ourselves and customers.
We balance & thrive as we give and get support to enjoy our lives and what we do.
Whether we're on the road or working from home, or in the office, what connects us is: A better future for everyone.
We welcome applications from all sections of the Community.
INDHIGH