Cloud Support Engineer, Flood - Wales, United Kingdom - Natural Resources Wales

Tom O´Connor

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Tom O´Connor

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Description

Cloud Support Engineer, Flood

Closing date: 29 January 2023


Location:
Flexible


Salary:
£32,876 - £36,229 (Grade 5)


Contract type:
Permanent


Work pattern:

You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm.

There are also requirements for weekend working when required to meet the business needs.

Also, you will need to work on a time specificrota providing an 'Out of Hours' ICT Service to an agreed level.

Post number: 203407


You will be able to demonstrate knowledge and experience of the following:

  • Knowledge and experience of the following:
  • Knowledge and experience of the following:
  • Experience of supporting Office 365/Microsoft Dynamics 365/SharePoint Online/Web Applications/COTS packages
  • Experience of working within a Public Cloud Environment.
  • Knowledge of ITIL Service Management Framework.
  • Experience of Incident, Problem, Change and Release management processes.

This role will offer a range of benefits, including:

  • Agile and flexible working
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly wellbeing hour to use as you choose
**For more information, please visit our website.

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