Ao Administration Receptionist - Tidworth, United Kingdom - Ministry of Defence

Ministry of Defence

Verified Company

Tidworth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £22,578

Per annum (pro rata for parttime)
Job grade:
Administrative Assistant
AO
Contract type:
Permanent
Business area:
MOD
Strategic Command
Defence Medical Services (DMS)
Type of role:
Administration / Corporate Support
Working pattern:
Fulltime, Job share
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

RM 7050, QEMHC, St Michaels Ave, Tidworth, SP9 7EAAbout the job

Job summary:

Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.

We are looking for a friendly, well-organised and adaptable AO Administration Receptionist to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and Administrative staff working within Queen Elizabeth Medical Centre, Tidworth.

Does this sound like the role for you? If so, we would love to hear from you

Job description:

The post holder will be required to maintain data on the DMICP (Defence Medical Information Capability Programme) computer system conducting system backups and upgrades, audits and searches of DMICP, as required ensuring that all users are kept up-to-date with the relevant policies and guidelines.

The post holder will have a key role in promoting a positive image of the Medical Centre to its patients and other users/visitors.

Person specification:

Main details of the role include but are not limited to:

Maintaining patient and staff confidentiality In Accordance With (iaw) the Patient Confidentiality and Staff Confidentiality Protocols. To sign a copy of the former which lists Caldicott Principles; this copy is to be held by the Practice Manager.
Dealing with urgent duties for the Office Manager and Business Manager in their absence to ensure the smooth running of healthcare delivery within the Medical Facility.
Ensuring all telephone calls are managed appropriately.
Ensuring DMICP appointment templates are maintained accurately for all clinicians within the Medical and Physiotherapy (physio) Department.
Supporting General Practitioners (GPs)/ANP (Advanced Nursing Practitioners) in the process of e referrals, following local protocol.
To carry out any administrative duties required within the admin department including any photocopying, scanning and faxing during the day.

Please refer to the attached Terms of Reference for a full list of duties.

Behaviours:

We'll assess you against these behaviours during the selection process:

Leadership
Changing and Improving
Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace
Leadership
Changing and Improving
Working Together

Benefits:

A culture encouraging inclusion and diversity.
A Civil Service pension.
Free parking.
Access to gym.

Things you need to know

Selection process details:

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

Travel to interview costs will not be reimbursed.

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

Please ensure you have read all the details in the important information link prior to applying.

Feedback will only be provided if you attend an interview or assessment

Security:

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements:

This job is broadly open to the following groups:

UK nationals

- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)
Working for the Civil Service:

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.