Pensions Administrator - Bedford, United Kingdom - DHL GBS (UK) Limited

    DHL GBS (UK) Limited
    DHL GBS (UK) Limited Bedford, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    JOB DESCRIPTION

    Deutsche Post DHL (DHL Group) the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

    DHL Pensions UK takes care of UK related pension topics. Pensions UK aligns processes with the Trustee and the head of Pensions UK is a member of various Trustee Committees. All pension related administrative tasks for past and current employees as well as for retirees and their surviving dependents are conducted in this department. In addition to these administrative tasks, Pensions UK effects the pension payments.

    Job Purpose:

  • You will be responsible for the day-to-day administration of a number of in-house pension arrangements.

    • Your tasks:

  • Answering telephone calls and answering queries.
  • Assisting with all aspects of the day-to-day administration of the Company's DC/DB pension schemes.
  • Assisting with the calculation and payment of benefits, referring non-standard cases to the Senior Pensions Administrator.
  • Efficient handling of correspondence, e-mail and telephone enquiries from scheme members and third-party institutions.
  • Process work in accordance with documented work flow procedures.
  • Providing support and information to the Pensions Administrator.
  • Maintaining and developing personal knowledge and skills relevant to the responsibilities of the role.
  • Taking responsibility for the accuracy and quality of your work.
  • Complying with Company procedures and the requirements of the industry regulator.
  • Achieve set targets in line with internal service level agreements.
  • Liaising pro-actively with other team members to ensure clarity and successful delivery of pension administration services to the scheme membership.
  • Understand the needs of scheme members and employees
  • Ensure completion of work within SLA's

    • Your profile:

  • Maths and English at GCSE/O-Level grade C or above
  • Experience in similar field would be an advantage
  • Attention to detail and high degree of accuracy
  • IT literate and numerate
  • Ability to work as part of a team
  • Use your initiative in a fast paced working environment
  • Strong interpersonal skills

    • We offer:

  • Great opportunity to work for the biggest logistics company in the world
  • International and virtual environment
  • Flexibility and great opportunity to learn
  • Tempting Compensation and benefits