Support Secretary - Manchester, United Kingdom - The Christie NHS Foundation Trust

The Christie NHS Foundation Trust
The Christie NHS Foundation Trust
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a well-motivated and flexible individual to join us as a Medical Support Secretary within the Lower GI and HPB disease group for the Medical Oncology Team.


This role is to support the medical secretaries with administrative tasks such as booking appointments on careflow, communicating with patients on the phone, typing clinical letters in a timely manner as well as other clerical tasks.

This is a fixed 9-month term contract, 37.5 hour post, working over 5 days.

We can support a combination of home working and on-site working as part of this role and flexible working can also be considered.


You will be enthusiastic, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.


You will have experience of audio-typing and copy typing and ideally have worked within a healthcare environment with Medical Secretarial experience and a good knowledge of medical terminology.

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year.

We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services.

We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year.

Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.


  • To provide support to the clinical team. Support to include typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
  • Ensure accurate input of patient details when entering data on to information databases and patient administration system (Medway), including routine use of casenote tracking system.
  • Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
  • Make follow up appointments and data collection on patient DNAs
  • Assist with phone calls, which can on occasion be stressful and/or emotional/abusive and of a sensitive nature from relatives/patients, referring to PA/Medical Secretary if necessary
  • Completion of diagnosis and staging proforma.
  • Liaise with internal and external departments to arrange clinical investigations/procedures.
  • Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary. Taking action on all matters and referring to PA/Medical Secretary when required.
  • Filing/scanning of correspondence and test results in to electronic patient case notes.
  • Contribute to the training of new members of staff within a given area as required.
  • Demonstrate the agreed set of values and accountable for own attitude and behaviour.

ADDITIONAL REQUIREMENTS

  • Follow risk management procedures at all times including the identification, assessment and management of risk within the division.
  • To abide by all Trust policies and Procedures.
  • To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.
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