Radiotherapy Admin Support - Derby, Derbyshire, United Kingdom - Wales Medicines Strategy Group

Description

Main area Radiotherapy Services, Cancer Business Unit Grade Band 2 Contract Permanent Hours Full time hours per week Job ref 320-CDCS-2974

Employer University Hospitals of Derby and Burton NHS Foundation Trust Employer type NHS Site Royal Derby Hospital Town Derby Salary £22,383 pro rata/pa Salary period Yearly Closing 01/05/2024 23:59 Interview date 15/05/2024

Radiotherapy Admin Support Band 2

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it's important to us that our workforce reflects the diversity of our communities as much as possible.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.

Join us and help make a real difference to our Trust.

Here's more about the role and what we're looking for;

Job overview

We're looking for a passionate and committed individual who shares our values and wants to invest in continuously improving patient experience in the Radiotherapy team.

We believe that every member of staff working in the Radiotherapy team plays a key role in improving patient experience and wellbeing by providing the best possible care to our patients.

The post holder will support our team of Site Specialist Therapeutic Radiographers within the Radiotherapy department to ensure a smooth and efficient service for our patients throughout their pathway and follow up care. The post will involve a combination of patient contact (face to face and on the telephone). The role includes liaising with patients about appointments, dealing with patient queries i.e. answering calls to filter messages, booking follow ups, arranging Holistic Needs Assessments (HNAs).

If you have administrative experience and are looking for a new challenge and you feel passionate about patient care then we would love to hear from you.

Main duties of the job

We have a team of 7 Site Specialist Radiographers that look after the care of our cancer patients from MDT through to follow up. The post holder will be responsible for supporting with administrative tasks related to these roles.

The Radiotherapy Department treats approximately 2,000 new cases per year and has 12 Consultant Clinical Oncologists with Specialist Registrars rotating on a 6 monthly basis.

The department is equipped with 4 Varian TrueBeam Linear Accelerators, Bravos HDR Brachytherapy unit & an Xstrahl superficial unit. We also have Vision RT Surface Guided Radiotherapy on two of our four linear accelerators.

Treatment localisation & planning is provided by a Philips wide-bore CT-Simulator with Sim-RT and Varian Eclipse Planning system and OMP Brachytherapy planning modules.

Interview date: 15 May 2024

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• We see on average 4810 OP appointments per day.
• We are the 4 th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

• English and Maths GCSE Grade C or above (or equivalent qualification)
• Computer literate with good keyboard skills
• Knowledge of local systems e.g. Lorenzo, Aria
• NVQ level II Customer Service or equivalent

Experience

• Previous administrative experience
• Ability to work on own initiative and as part of a team

Skills

• Ability to remain calm and confident
• Ability to manage more than one task at a time
• Ability to plan, organise and prioritise own workload effectively
• Ability to work under pressure and meet deadlines
• Excellent communication and relationship skills

Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.

Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust

IMPORTANT INFORMATION

If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.

At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.

For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.

Why don't you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what's possible for the job and team, and the opportunities we might be able to create together.

We can't promise to give you exactly what you want, but we do promise to work with you to look at all the available options.

Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

All correspondence relating to your application will be sent to you via our account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.

Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.

UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:

• the points-based immigration system
• the EU settlement scheme
• eVisa

During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.

Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website:

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Sue Marriott Job title Radiotherapy Service Manager Email address Telephone number Additional information

Lydia Kedziorek - Principal Treatment Superintendent

Grace Ellis - Head & Neck Site Specialist Radiographer