ICT Digital Analyst - United Kingdom - Portas Consulting

Description

Portas Consulting is the leading strategy consulting firm dedicated to sport.

About the role / role purposeAs a Junior Digital Workplace Support Specialist, your mission is to enhance how we utilize productivity and digital tools within Portas.

Technical Support:
This includes tasks related to information architecture, storage, retention, site building, and workflows.
Assist colleagues facing technical issues with digital workplace tools (e.g. SharePoint, Teams, OneDrive, etc.
Explore and evaluate potential solutions that align with our digital workplace vision.


Governance and Compliance:
Work across different teams to establish best practices for data governance, compliance, and security.

Conduct training sessions for usersCreate user guidance and communication across various media channels (intranet pages, news items, videos, live training, Teams/Viva Engage messaging).ExperienceAt least 1-3 years of relevant experience in a similar technical support or digital workplace roleA bachelor's degree in a related field (e.g., Information Technology, Computer Science, Business Technology) is preferred but not mandatoryProficiency in Microsoft 365 (M365) tools, including Teams, SharePoint, and OneDrive.

Familiarity with data governance and security best practicesStrong communication skills, both written and verbalAbility to collaborate effectively with cross-functional teams and external service providers.

This role focuses on providing essential operational support, ensuring efficient workflows, and contributing to our digital workplace's success.