Ferrari Workshop Controller - Swindon, United Kingdom - Dick Lovett

Description

Reporting to the Service Manager, the main job function consists of:

• Demonstrating excellent leadership and communication skills
• Mentoring and developing our team of Technicians to ensure they are meeting all aspects of the Ferrari certification programme and their own personal development.
• Responsibility for the quality of Technician output, ensuring we are maximising productivities, efficiencies and profitability.
• Carry out monthly performance reviews providing feedback and support.
• Managing and delegating the workload ensuring efficient running of the workshop.
• Providing clear lines of communication between workshop and service advisors to ensure our customers' expectations are prioritised.
• Ensuring all aspects of Health and Safety are maintained in the Workshop.
• Ensuring our workshop facilities and standards are maintained.