Senior Quality Assessor - United Kingdom - Parkingeye Limited

Description

Parkingeye is a pioneering provider of a wide range of enforcement and parking services to ease parking pain for businesses across almost every sector.

We offer a range of pay-on-site, pay-as-you-park, permit, and manned solutions to all kinds of organisations from supermarkets to universities
Salary of £22,308 with opportunity to progress
~ Recognition scheme
~ Permanent working 37.5 hours weekly (flexible working with two days at home and three in the office)
~23 days holiday (plus Bank Holidays) rising with length of service
~ Onsite Free Parking
~ Pension Scheme
~ Life Assurance
~ Employee Assistance Programme
~ Lots of discounted benefits
~ Cashback scheme for medical costs
~ Dress down days in the Office
~ Company funded events

Review all appeals received via post or our company website
Strive to achieve team productivity and quality KPI targets
Recognise when it's necessary to escalate specific appeals to a senior staff member
Computer literate (Email, Web, Microsoft Excel/Word in particular)
A hands on, flexible, approach to work with the ability to work to strict deadlines
Takes ownership and responsibility for personal performance targets
Takes personal pride in providing a quality service (either internal or external) to achieve targets