Unit Coordinator - London, United Kingdom - Akton Recruitment

Akton Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unit Coordinator - Children & Education

Hackney

£17.27 Per Hour

Job Role

To set up and maintain systems and processes to enable the smooth running of the social work unit, ensuring that the work of the unit is co-ordinated and well organised.

To act as a first point of contact for enquiries to the unit, some of which may be complex and/or contentious, from other staff, members of the public, or other agencies.

To answer queries where possible, and to take messages for members of the unit or direct the caller to another source of help.

To take phone calls or receive office visits from children and families known to the unit, dealing sensitively with families who may be in distress.

To ensure diaries and appointments for members of the unit are co-ordinated and accessible.

To organise meetings and arrange venues for members of the unit and maintain follow up and bring forward systems to alert members to forthcoming meetings and appointments.

To take minutes of other professional meetings, some of which may be at other venues, including families' homes.

To be aware of children's and families' circumstances and to keep up to date on developments within cases, in order to be equipped to answer queries from children, families, staff or other agencies as directed by the Consultant Social Worker/Practice Development Manager.