Call Centre Consultant - Birmingham, United Kingdom - JLL

    JLL
    JLL Birmingham, United Kingdom

    Found in: Talent UK C2 - 1 week ago

    Default job background
    Full time
    Description

    JLL supports the Whole You, personally and professionally.

    Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

    Call Centre Consultant- UK

    Location: Birmingham city centre

    Being one of the leading companies in the real estate industry, JLL gets an average of at least 2,500 telephone enquiries per month. You will be part of a growing team of customer service and sales consultants servicing multiple lines of business within JLL UK, Europe and the Middle East. You will work within a back-office team, based in Birmingham but handling enquiries for the whole of the UK. This role is focused on the client journey and smooth handling of telephone enquiries. This is an on-site and full-time role, working for 40 hours a week between the hours of 8am to 6pm.

    Responsibility:

  • Answering inbound calls on behalf of multiple JLL departments:Establishing the nature of the call,Qualifying the caller to the extent defined by the relevant department,Establishing the key information points from the caller,Passing the lead on to the relevant department as smoothly and efficiently as possible

    • Salary package: £25,000.00 per annum

    Other benefits: 25 days holiday entitlement plus bank holidays

    Life insurance cover

    Generous pension plan

    Private healthcare (after 2 years employment)

    Other company perks

    #LI-BW2

    Location:

    On-site –Birmingham, GBR

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.