Customer Service Administrator - Bristol, United Kingdom - Clark UK

Clark UK

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Clark UK is an insuretech business based in Bristol. Part of a rapidly expanding pan European group with offices in Frankfurt, Berlin, Paris, Amsterdam, and Zurich. Collectively, the group has sales of over £100M in the UK and European territories. Clark UK operates several bespoke web assets focused on the provision of insurance services to UK mothers and fathers

Benefits of a Customer Service Administrator:

Great sociable working hours
Extensive training and ongoing development opportunities
Income protection & Death in service
Free Fruit every week
Working within a fun environment, with a supportive culture
Regular company social events

Responsibilities of a Customer Service Administrator:

Performing administrative tasks such as filing, scanning, copying, and data entry
Ensuring actions or requests are completed in a timely fashion.
Communicating with advisors and insurance providers, transferring them to the correct department
Maintaining accurate records and databases of insurance policies and transactions
Preparing reports and statistics on insurance activities
Updating and maintaining customer records and databases using our CRM system
Collaborating with other departments and teams to ensure customer satisfaction.

Requirements for a Customer Service Administrator:

Experience in customer service or an administrative role desirable
Excellent communication and interpersonal skills, both written and verbal
Strong attention to detail, organizational, and problemsolving skills
A positive attitude and a customeroriented mindset
The ability to work independently and as part of a team.
Ideally, familiarity with customer relationship management (CRM) tools and principles

This is a great opportunity to work for a growing insuretech company, to learn about how we look after customers in a financial services company.

We will equip you with all the tools necessary to be successful, we are advocates for development and progression.

Hours: 8:30 - 4:30, 1 late per week (12-8), 1 Mid per week (10:30-6:30) 1 in 6 Saturdays 9-4

Location:
Aztec west, Bristol

Job Types:
Full-time, Permanent

Salary:
£22,000.00 per year

Benefits: