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Support Specialist - North West Leicestershire, Leicestershire, United Kingdom - Amazon TA
Description
Providing excellent service every time is part of our mission to become the world's most customer-centric company.As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.
This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Be aware of and adhere to applicable company policies when dealing with customer interactions
Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery
Work independently on projects or tasks to identify and resolve issues
A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
