Delivery Lead - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we're looking for

The Lean thinkers and continuous improvers dedicated to moving organisations and cultures forward.
You recognise that any system optimisation we do is to support your responsibility of delivering value to our business.
You focus on outcomes and ruthlessly pursue the most value for the least effort. You challenge technical working practices of teams and can hold your own in discussions with technical people on topics such as TDD, XP, and shift left testing.
Above all you're a pragmatist and understand that lasting change is a marathon and not a sprint and, in the meantime, you'll need to adapt practices to work for current context.
You understand that mindset change is fundamental to the longevity of change above process and practice.

About Schroders
We're a global investment manager.

We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
Technology at Schroders
There's a huge amount of change going on at Schroders. Technology's shaping our business more and more, so there are many opportunities waiting to be grabbed. And because we're a big financial player, we can put hefty backing behind good ideas.
We're a serious business - we have enormous responsibilities to our clients and shareholders.

But just because we're suited and booted, that doesn't make us stuffy; our tech teams are friendlier and more informal than you might expect.

The base
We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre. And we have everything we need to work flexibly.
The team
Salesforce continues to be the bedrock of our Asset Management business, driving out Sales, Client Service and Marketing teams.

Deeply embedded into business processes, successful in performing a central role capturing digital touchpoints and returning analyticsdriven insights to the Asset Management business, we're now looking to maximise the investment by extending the value of these platforms (Sales, Service and Pardot Clouds) across the Schroders Group including Wealth and Private Assets.

The Salesforce Platform Team will evolve to provide delivery across the Schroders Group, including engineering and architecture oversight, initially offering a Delivery-as-a-Service capability to our Wealth business, as well as focusing on additional valuefrom the next generation of Sales, Client Service and Marketing aligned products.

What you'll do

Partner with your Product and Engineering peers to build and maintain a multiyear platform roadmap for the business aligned with the technical strategy
Responsible for the delivery of a backlog of work associated with one or more products of varied complexity though one or two teams.
Build and maintain motivated teams with your product and engineering peers, making sure there is an iterative plan to work towards the regular delivery of value that's balanced between technical improvement and product change.
Proactively manage dependencies, overcome obstacles, and get the best value against constraints.
Protect the team and make sure they are able to collaborate, communicate effectively, and focus on what is most important.
Facilitate the capture and analysis of metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement.
Work with your Product Lead to help the team get closer to the needs of users, and understand the problem space ensuring the team and the stakeholders are aligned.
Work in close collaboration with your engineering and product counterparts sharing the responsibility for managing those in your teams to support their inrole development and career progression.
Collaborate with and contribute to the delivery community, helping to define best good practice and contributing to the ongoing improvement to our ways of working.
Support the smooth running of teams with administrative activities such as budgeting and forecasting.
Line manage, setting objectives, agreeing personal development plans and providing regular feedback to team members
Manage risk addressing End of Life/Feature Retirement across the platform
Identify, document, negotiate and oversee engagements with vendors and consultancy suppliers.

The knowledge, experience and qualifications you need

Demonstratable experience of helping teams set and meet objectives and track their progress towards them.
Experience of managing multiple initiatives helping teams provide transparency of their work and their capacity and fostering effective collaboration between teams and stakeholders.
The tenacity to remove bottlenecks and impediments to efficient delivery.
Experience leading crossfunctional teams through an agile journey, having experienced different challenges and arrived at different solutions for different contexts.
Ideally you will have coached teams during a period of agile transformation.
Experience creating agile metrics and reporting understanding the difference between leading and lagging indicators and the optimum usage of them.
Solid understanding of agile and lean approaches, and knowledge of organisational psychology, team motivation, and core coaching and facilitation techniques.
Experience of managing and delivering on 3rd party SaaS platforms that offer a mix of declarative and programmatic capabilities. Ideally Salesforce's Sales, Service and Pardot Clouds.

The knowledge, experience and qualifications that will help

Experience of growing a platform to enterprise level, supporting multiple additional businesses from a single multiskilled development capability.
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