Senior Housing Solution Caseworker - Birmingham, United Kingdom - TMPW (HP) for Birmingham City Council

TMPW (HP) for Birmingham City Council

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Housing Solution Caseworker:

Permanent

Grade 4 - £30,151 - £37,261
This is a challenging role in a highly pressured environment.

The postholder will manage a small team, duties include monitoring workloads, staff development, performance management and to ensure processes are administered effectively within legislative requirements.

You will also be required to carry out statutory reviews of homelessness decisions.

You will have a caseload and will be expected to deliver expert housing advice and solutions; conduct thorough assessments and investigations; make referrals to other Local Authorities and support agencies; deliver high quality case management and make informed homeless decisions within statutory targets.

About Us

Birmingham City Council is seeking enthusiastic people to join our busy Housing Solution & Support Service.

The Homeless Team is a great place to work and where you can make a positive difference to people lives by providing an effective and professional person-centred approach to the prevention and relief of homelessness.

The role

This is a challenging role in a highly pressured environment at a time of significant change.

You will also be required to carry out statutory reviews of homelessness decisions and writing decision letters.

You will have a caseload and will be expected to deliver expert housing advice and solutions; conduct thorough assessments and investigations; make referrals to other Local Authorities and support agencies; deliver high quality case management; and make informed homeless decisions within statutory targets.

Key requirements

Ability to deal with a diverse range of people, including some with vulnerabilities and complex needs.

Have great verbal and written communication skills

Are accurate and pay attention to detail

Confident in your use of systems and databases

Have knowledge of working within social housing and homelessness, would be helpful but training is given for those with experience in another legal, social or person facing field.

An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016

Basic IT skills and attention to detail are important as you will be writing case notes and decision letters

Additional information

Closing date 6th February at 23.59

Ref:
BCC722

A Disclosure and Barring Service (DBS) check will be undertaken

**Job Description and Person Specification