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Driver & Valet
Found in: Ziprecruiter UK C2 - 1 day ago
Hertz Erith, United KingdomJob Description · Job Description · Are you motivated and eager to try something new and different - stuck in an office and want to be working outdoors - well look no further......? We are currently recruiting for Drivers & Valeters. This role is known for guaranteeing a safe and ...
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Driver & Valet
Found in: Talent UK C2 - 9 hours ago
Hertz Dartford, United Kingdom Full timeThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Cor ...
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Commercial Vehicle Valeter
Found in: SonicJobs Direct Apply UK - 3 days ago
Perfect Placement (UK) Ltd Basildon, United Kingdom Full timeCommercial Vehicle Valeter required in Basildon. · Our client is a highly reputable Commercial Rental Company based in Basildon who put their customers at the heart of what they do. They have been in business for over 40 years and are a leading name in the industry · They are act ...
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Driver
Found in: SonicJobs Direct Apply UK - 5 days ago
Cinnamon Care Collection Swanley, United KingdomDriver - Part Time · £12.40 per hour plus company benefits · 2 hours per day with flexibility across 7 days · A Top 20 Care Home Group 2024 · Emerson Park is a luxurious Care Village situated in Hextable, near Swanley. This stunning care village comprises 47 independent living ap ...
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Vehicle Valeter
Found in: Jooble UK O C2 - 2 days ago
Logic 360 Group United KingdomWe are pleased to confirm that we have an opening available to become part of our clients team. The Assured Group are proud to continue their working relationship as preferred outsource Vehicle Cleaner / Driver supplier for our client. · We are currently recruiting for multipleV ...
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Vehicle Valeter
Found in: Jooble UK O C2 - 2 days ago
Logic 360 Group United KingdomWe are pleased to confirm that we have an opening available to become part of our clients team. The Assured Group are proud to continue their working relationship as preferred outsource Vehicle Cleaner / Driver supplier for our client. · We are currently recruiting for multipleV ...
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Service Cleaner
Found in: Talent UK C2 - 2 days ago
Pendragon Group London, United KingdomStratstone · Jaguar Land Rover Houghton-Le-Spring · Service Cleaner · A competitive salary including a bonus with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing de ...
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Travel and Fleet Administrator
Found in: Jooble UK O C2 - 2 days ago
Exemplia Group London, United KingdomTHIS IS A 6 MONTH KICKSTART PLACEMENT WHICH IS ONLY OPEN TO CANDIDATES AGED 16-24 YEARS OLD WHO ARE OUT OF WORK AND CLAIMING UNIVERSAL CREDIT. Leebra Services have an exciting new Kickstart Mobile Vehicle Fleet Manager opportunity based in Brixton. · This role will be office bas ...
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Golf Service Ambassador
Found in: Jooble UK O C2 - 10 hours ago
Troon International United KingdomPanther National · Palm Beach Gardens, FL 33418, USA · Description · Panther National is excited to announce the career opportunity of Golf Service Ambassador · Qualified candidates will thrive in a hospitality environment and be highly focused on providing a premier club and ...
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HGV Driver
Found in: Talent UK C2 - 2 days ago
MAN Truck & Bus UK Ltd London, United Kingdom Full timeHave you worked in a busy team before? Do you have experience of delivering and collecting customer vehicles? · We are looking for a HGV Driver to join our team in Ripley on a full-time, permanent basis. · In this role, you will be managing deliveries and liaising with customers, ...
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Sales Cleaner
Found in: Talent UK C2 - 2 days ago
Pendragon Group London, United KingdomStratstone · Jaguar Landrover Newcastle · Sales Cleaner · A competitive salary including bonus with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and afters ...
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Events & Services Administrator
Found in: Jooble UK O C2 - 4 days ago
Institute of the Motor Industry. limited United KingdomFind jobs in the automotive retail industry · Service Advisor - Maidenhead -Basic Salary - Up to £32,000 -OTE - £37,000 -Monday to Friday 8am - 6pm -Saturday (1 in 2) 8am - 1pm - Our client, a busy Franchised Car Dealership in Maidenhead has the requirement for a Service Advisor ...
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Service Advisor
Found in: Jooble UK O C2 - 4 days ago
Institute of the Motor Industry. limited United KingdomFind jobs in the automotive retail industry · Service Advisor - Maidenhead -Basic Salary - Up to £32,000 -OTE - £37,000 -Monday to Friday 8am - 6pm -Saturday (1 in 2) 8am - 1pm - Our client, a busy Franchised Car Dealership in Maidenhead has the requirement for a Service Advisor ...
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Butler/Houseman Job
Found in: beBee S2 UK - 4 days ago
Greycoat Lumleys London, United Kingdom Full timeLive In Butler Job in Belgravia · A client of Greycoat Lumleys is looking to hire an energetic and dynamic Butler to join their team. The couple have 2 large dogs and 3 puppies so the candidate must be animal-friendly however there is a full-time dog-nanny employed. · They are a ...
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Van Driver/Cleaner
Found in: Jooble UK O C2 - 2 days ago
Resolve Recruitment Services Ltd Uxbridge, Greater London, United KingdomResolve Recruitment have recently started working with a leading vehicle delivery and collections company based in the Uxbridge area that are looking for multiple Van Drivers/Valeters to join their team on a temporary/Adhoc basis · At least 2 years on their driving licence · Ma ...
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Valeter (Hgv)
Found in: Jooble UK C2 - 3 days ago
Perfect Placement (UK) Ltd Basildon, Essex, United KingdomCommercial Vehicle Valeter required in Basildon. · Our client is a highly reputable Commercial Rental Company based in Basildon who put their customers at the heart of what they do. They are actively looking to hire a Commercial Vehicle Valeter to valet their commercial fleet of ...
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Valeter Garage
Found in: Talent UK C2 - 2 days ago
Logic 360 Group Luton, United Kingdom Full timeLocation: Luton · Type: Self-employed/Subcontractor · Pay Rate: £ per week. · We are currently recruiting for multiple Vehicle Valeter's/ Drivers based in Derby, on behalf of The Assured Group. · In this role, you will be primarily based as an on-site Valeter, with some driving r ...
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Valeter Enterprise
Found in: Talent UK C2 - 2 days ago
Logic 360 Group Horley, United Kingdom Full timeWe are pleased to confirm that we have an opening available to become part of the Enterprise Rent-a-Car team. The Assured Group are proud to continue their working relationship as preferred outsource Vehicle Cleaner / Driver supplier for Enterprise Rent-A-Car. · We are currently ...
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Car Valeter
Found in: Jooble UK O C2 - 2 days ago
Resolve Recruitment Services Ltd Grays, Essex, United KingdomResolve Recruitment have recently started working with a leading vehicle delivery and collections company based in the Grays area (RM20 Postcode) that are looking for multiple Valeters to join their team on a temporary/Adhoc basis · At least 2 years on their driving licence · M ...
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Car Wash Valeter
Found in: Talent UK C2 - 2 days ago
Addison Lee West Drayton, United KingdomAbout Us · Addison Lee – driving London safely and in style since 1975. · As the capital's leading passenger car, courier and now black taxi service, Addison Lee is an integral part of the London transport network. · Our people matter and our strength is in our employees and driv ...
Driver & Valet - United Kingdom - Hertz
Description
Are you motivated and eager to try something new and different – stuck in an office and want to be working outdoors – well look no further......? We are currently recruiting for Drivers & Valeters. This role is known for guaranteeing a safe and efficient delivery and collection of Hertz vehicles, whilst maintaining the Hertz cleanliness, safety standards and brand, by demonstrating excellent customer service at all times
JOB PURPOSE:
This role is known for guaranteeing a safe and efficient delivery and collection of Hertz vehicles, whilst maintaining the Hertz cleanliness, safety standards and brand, by demonstrating excellent customer service at all times.
CUSTOMER SERVICE
Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process, maximizing customer loyalty.
• Customer Satisfaction & NPS scores meet or exceed location targets.
• Less than 5% customer complaints
• Delivery and collection SLA's met
DRIVING
Delivers and collects the correct vehicle from the branch to the customer in accordance with SLA's. Handles safety in a driving and operational capacity to ensure customers and colleagues are safe at all times.
• Customer Satisfaction & NPS scores meet or exceed location targets.
• Less than 5% customer complaints
• Obeys the Highway code.
• BVRLA Compliant
QUALITY CONTROL
Identifies and regularly checks the vehicle maintenance standards in-line with Hertz SOP, to ensure a rentable standard is met.
• Achievement of vehicle cleanliness audit.
• A successful service & quality assessment (SQA)
AUDIT & COMPLIANCE
Adheres to company SOP's for all delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR. On return they document any additional damage to ensure the company asset is rentable and to limit loss of revenue.
• 100% achievement of the internal location's audits.
• Achievement of Damage detection targets
CLEANING
Cleans and carries out inspection of vehicles to ensure they leave the location in pristine condition, in order to maximize customer experience and maintain company assets.
• Achievement of vehicle cleanliness audit.
• Peer feedback.
• Customer Satisfaction & NPS scores meet or exceed location targets.
Qualifications:
• Full Driving License, valid in the UK with no more than 3 points.
• Previous customer service experience desirable.
• A good level of computer literacy.
• Good level of written & verbal communication skills
• Demonstrates a customer service focus within the organization.
• Creates an atmosphere that inspires others to achieve at a higher level.
• Helps others navigate planned and unplanned change.
• Enlists the talent of others in order to meet objectives.
• Understands how the organization generates revenue; owns every dollar.
• Seeks and incorporates feedback from other departments into daily work/department.
• Tries out new and untested approaches
• Actively seeks out new learning opportunities.
• Readily readjusts priorities to respond to pressing and changing customer demands.
• Helps team/organization reduce obstacles and uncertainty.
• Focuses on productivity; works to eliminate waste.
• Continually questions the status quo.
• Acts with integrity at all times.
