- Provide a senior confidential, quality administrative service to an identified branch of services within the Children's Care Group as part of Single Point of Contact Model.
- To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies.
- Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioners.
- Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.
- Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member.
- Update annual leave rota and daily cover rota to ensure there is adequate cover at all times
- Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required
- Deal with any day to day problems that arise within the admin team such as staffing issues, technological issues ensuring effective resolution and continuity of services
- To ensure appropriate dissemination and implementation of Trust Policies and Procedures within the admin team
- Educated to NVQ 2 level or equivalent in appropriate subject
- RSA II Typing or equivalent experience including autonomous working
- RSA stage II Audio Typing Qualification or equivalent
- Good standard of education (minimum 5 GCSEs, including English and Math's or equivalent desirable)
- ECDL or equivalent qualifications
Senior Administration Assistant - Scunthorpe, United Kingdom - Rotherham Doncaster and South Humber NHSFT
Description
Job summary
An exciting opportunity has arisen for a Senior Administration Assistant who will be responsible for the provision of an efficient and comprehensive secretarial service to the Children's Care Group under the direction of CAMHS Admin Lead.
Main duties of the job
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
Job descriptionJob responsibilities
Please view the attached job description and person specification to view the full details about the role.
Person SpecificationQualifications
Essential
Desirable