HR Systems Senior Support Officer - Newcastle upon Tyne, United Kingdom - Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

We have an exciting opportunity in the Allocate Team for a full-time HR Systems Senior Support Officer whose main function will be to provide support to assigned workstreams as identified through the programme plan.

This position will be supporting the HR systems lead for implementation of HealthRoster into our Community Services Business Unit and then a brand new module called eCommunity.

With the support of the assigned system lead you will drive forward key workstreams enabling the development of project support skills ranging from process mapping, data gathering, configuration through to completion and handover.

You will be working autonomously on various key workstreams alongside supporting the daily operation of the workforce rostering and scheduling systems which the team are responsible for.

We are an expanding team, working to support the Trust on all aspects of rostering and scheduling for our full workforce.

You will be part of the Workforce Rostering and Scheduling Team (Allocate team) which is comprised of two main areas, HealthRoster and HealthMedics.

The role is a mixture of working at Cobalt and working from home.

In addition to the overview the other main duties & responsibilities are:

To provide administrative and technical support to the HR Systems Leads for the day to day operation and maintenance of the Trust's HR Systems (e.g. ESR, Allocate etc) and in particular the Data Quality and ESR Improvement Projects.
To assist the Team Manager/Leads in the development, preparation and implementation of the overall project workplans, working autonomously on various key workstreams within named projects.
To assist the Team Manager in providing governance around the quality and content of the data held within the HR Systems, providing advice and guidance on work structures and policies.
To provide accurate documentation, reports and audits where necessary.
The post holder will work autonomously in order to resolve day to day system issues and provide advice and guidance to end users.
The post holder will provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.

We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.

High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.

We have one of the most extensive patient experience programmes of any trust in England.

Inclusive of the above and some additional:
To provide administrative and technical support to the HR Systems Leads for the day to day operation and maintenance of the Trust's HR Systems (e.g. ESR, Allocate etc) and in particular the Data Quality and ESR Improvement Projects.
To assist the Team Manager/Leads in the development, preparation and implementation of the overall project workplans, working autonomously on various key workstreams within named projects.
To assist the Team Manager in providing governance around the quality and content of the data held within the HR Systems, providing advice and guidance on work structures and policies.
To provide accurate documentation, reports and audits where necessary.
The post holder will work autonomously in order to resolve day to day system issues and provide advice and guidance to end users.
The post holder will provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward
Have an active role in meetings and be responsible for the recording and circulation of the meeting minutes.
The post holder will use their specialist advanced knowledge of the HR Systems to provide training to colleagues and end users to ensure data quality standards are adhered to which in turn will support good governance of the HR Systems going forward.