Health and Absence Management Assistant - London, United Kingdom - Service Care Solutions - Criminal Justice

Service Care Solutions - Criminal Justice

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Service Care Solutions are looking for a Health and Absence Management Assistant to work within the London Fire Brigade on a 3-Month contract.

Location:
London

Job Role/Purpose:

To provide administrative support in the Health and Absence Management team providing HR support services for the staff of the Brigade.

Plan and organise own work to ensure that personal and team objectives are met.
Maintain an uptodate awareness of statutory and policy information pertaining to the duties of the post.
Identify personal development needs and objectives and agree them with line manager. Monitor own performance against agreed indicators and objectives.
To maintain and assist in the development of office systems both manual and computerised.
To undertake basic research on a range of issues, as directed, and to provide summaries of findings to senior managers.
To attend meetings, as required, taking accurate note, and undertaking any follow up action as required.
To produce standard correspondence on a range of issues and ensure the accuracy of information to individuals prior to dispatch.
To answer the telephone politely and efficiently and help callers with their requirements ensuring high levels of customer care.
To receive and assist visitors, both internal and external, identifying their requirements and helping them to achieve the purpose of their visit.
To assist with the monitoring of budgets and the collation and provision of statistical management information.
To ensure that all information relating to the work of the Health and Absence Management team is dealt with in a confidential, secure, and sensitive manner and in accordance with Data Protection legislation.

Experience:

Experience of providing administrative support whilst working flexibly as part of a team and with mínimal supervision.
Experience of organising, planning and prioritising own work, meeting deadlines and targets.
Experience of writing correspondence and short reports in plain English, using correct grammar, spelling, and appropriate vocabulary.

Skills:

Good oral communication skills to liaise effectively with staff at all levels.
Good interpersonal skills to develop and maintain effective working relationships at all levels and to demonstrate tact and discretion when dealing with sensitive issues.
The ability to supervise support staff and provide for their training and development.
Numerical skills to process financial information e.g., claims, expenses, allowances; to detect errors and to provide statistical information.

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