Customer Service Advisor - London, United Kingdom - Tiger Recruitment Ltd

Tiger Recruitment Ltd

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

London

Permanent

£25,000 - £28,000

Remote Working
Our client is a growing pension provider that takes on a modern approach to a well-established industry. They are looking to hire a Customer Service Advisor to join their small team in London.

WHAT YOU'LL DO
You will work closely with customers to find their lost pensions and answer their queries. This role requires someone who is switched on and enjoys seeing a project through from start to finish

Locate customer's lost pensions
Provide excellent service to customers
Receive, filter, and manage pension requests
Identify and contact potential pension providers
Collect and properly store relevant contact information
Research and find contacts to source important information
Answer and solve queries over the phone

WHO YOU ARE
This role is perfect for someone who is naturally organised and enjoys customer-facing roles. As this is a small team you will need to be able to work efficiently with others.

Experience in a customer facing and/or administrative role
Experience working in the pension industry is a bonus
Hardworking and reliable
Able to take prioritise a heavy workload
Openminded and excited to take on new tasks
High attention to detail
Able to follow a methodical approach to tasks
Comfortable and confident conducting business over the phone

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.