- Recognised qualification in literacy and numeracy (minimum GCSE English and Mathematics or equivalent)
- Educated to NVQ Level 4 in a relevant subject or equivalent level of qualification or able to demonstrate knowledge within this field through practical experience
- Evidence of ongoing leaning and development
- Educated to degree level standard
- Evidenced experience of working with patient or Customer Relationship Management IT based systems
- Evidenced experience in providing customer service
- Experience of working with iSoft Clinicom/Patient Centre
- Experience of NHS or private hospital systems
- Understanding of customer/user issues and how they impact on use of IT systems and impact on customer/users ability to continue daily tasks
- Data quality standards applicable to the data and processes being supported
- Understanding of Information Governance issues when using patient based systems.
- Advanced keyboard skills and ability to use personal computer software including Microsoft applications, most notably Excel and Access
- Excellent communication skills; telephone, in writing and face to face
- Attention to detail and accuracy
- Able to work well as part of a team
- Positive, helpful and enthusiastic attitude
- Able to support and encourage others
- Approachable manner
- Able to prioritise tasks
System Administrator - East Grinstead, United Kingdom - Queen Victoria Hospital NHS Foundation Trust
Found in: Talent UK C2 - 2 weeks ago
Description
Job summary
The Clinical Systems Team have an exciting opportunity in the form of a system administrator; supporting staff and patients to use the 8 systems looked after by the team.
Main duties of the job
The successful candidate will be computer literate and have some experience in using Patient Centre. Experience in using other some other systems supported by the team (Enlighten, Attend Anywhere, G2, ICE and Patientrack) is desirable but not essential as training will be provided.
The successful candidate will also take an active role in improving the quality of the data recorded on all systems supported by the team, utilising reporting functionality.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job descriptionJob responsibilities
The successful candidate will support the team in projects to implement new systems and system upgrades.
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Attributes
Essential