Neighbourhood Team Clerical Officer - Bolton, United Kingdom - Bolton NHS Foundation Trust

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    Permanent
    Description

    Job summary

    Full time hours per week. Permanent post.

    An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join one of our 6 newly established neighbourhood teams in Bolton. Each team comprises community therapies, social care, nursing, pharmacy and Greater Manchester Mental Health Services.

    The successful candidate will provide administrative support to the East neighbourhood team based at Breightmet Health Centre. The role requires excellent communication and interpersonal skills with a working knowledge of Microsoft Office applications. Training for more specific NHS systems will be provided.

    For further information please contact Zoe O'Sullivan, Business Support Manager on or e-mail:

    Main duties of the job

    The post holder will provide clerical support to the team including updating patient related information on NHS IT systems, inputting data within spreadsheets, answering incoming calls, creating and archiving patient records, generating letters to patients and general administrative support to ensure safe and effective service delivery.

    Excellent communication and interpersonal skills are essential to this role, along with the ability to work flexibly and as part of a team.

    Experience of working with Microsoft Office applications and attention to detail is also essential.

    About us

    We know that we can provide you with a great place to work within a fantastic team, in a very friendly environment.

    The aims of the Trust are to improve the health of our people and provide the best possible care to the population in which we serve, and ensure that our staff have joy and pride in their work.

    Job description

    Job responsibilities

    Duties will include: Processing referrals, inputting data, taking telephone queries, archiving patient notes, preparing reports, preparing notes, photocopying, updating caseload , minute taking and other general office duties.

    Person Specification

    Education

    Essential

  • English and mathematics GCSE level
  • NVQ Adminstration levl 2 or word processing qualifcation
  • Knowledge

    Essential

  • Experience of using a range of computer software packages to produce accurate, well presented documents
  • Experience

    Essential

  • experience of working in a busy office environment
  • evidence of maintaining information systems specifically
  • skills and ability

    Essential

  • Experience of producing accurate documents
  • to be able to work as part of a team