Customer Engineer - Bedford, United Kingdom - Vertiv

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    Description

    Who are we?

    At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

    We are now looking for a Customer Engineer - Generator & Switchgear Services to join our team in Bedford, GB.

    The Customer Engineer - Generator Services is responsible for start ups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Control and the department Manager/Supervisor.

    What kind of work will you be doing?

    • Undertake standard service activity's including load bank & building load test proving, major & minor diesel servicing.
    • Carry out contract maintenance and inspection on a planned basis to Vertiv standards.
    • Fault finding and rectification in both Electrical and Mechanical disciplines.
    • Installation of temporary generating plant.
    • Commissioning of generator installations.
    • Identify opportunities for extra works (SQD) & recommendations.
    • Remedial work to contract customers ether planned repairs or as part of a call out facility.
    • On rota-call out response.
    • Completion and submission of relevant reports to service administration within a timely manner following all site activity.
    • Comply with all Company Health and Safety Requirements.
    • Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.

    What will make you successful?

    • Previous experiences within the generator stand by power or related industry.
    • National Level 3 qualification in either an electrical or mechanical discipline.
    • Experience of Electrical and Mechanical fault finding & rectification.
    • A good understanding of PLC and microprocessor systems.
    • A good understanding of IT.
    • Experience in servicing LV switchgear would be advantageous.
    • Experience in a field operations role.
    • Experience of fault finding & rectification.


    Person specification:

    • Assertive attitude;
    • Self-motivated and results driven;
    • Strong communicator;
    • Essential Full driving license.

    If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment.