Head Housekeeper - London, United Kingdom - The Montcalm Royal London House

The Montcalm Royal London House

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Montcalm Collection Montcalm Hotels

Purpose of the Role:

The role of the Head Housekeeper is to successfully oversee the entire housekeeping operation and team on a daily basis, looking after all public areas Montcalm London Royal House and to provide the highest level of care and service to all residents, internal employees / clients, senior management and suppliers in line with the agreed service level and procedures.

Main duties & responsibilities

Consistently strive to delight guests and hotel clients
Organise maintenance of all hotel guest rooms and public areas, as well as back of the house, ensuring that the highest standards of cleanliness are met
Accept responsibility and follow instructions from the Line Manager
Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained
Arrange department purchasing and take responsibility for the quality and the cost.
Maintain good stock records
Contribute to on all remodelling and renovation projects
Represent the Hotel's housekeeping department to the public in such a manner as to enhance its reputation and foster maximum community good will
Show by personal example a philosophy of work and conduct consistent with the professionalism expected of management colleagues.
Oversees operation of Laundry/Valet and Uniform Room
Coordinate preventative maintenance programs with the Maintenance Manager
Oversee the retrieval, safekeeping and disbursement of all lost and found items consistent with company policy
Oversee department recruitment and training.

INDBOH