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- Supervise and lead the sales administration team of 3-5 people in day-to-day operations.
- Streamline and optimize sales processes to enhance efficiency and customer satisfaction.
- Monitor order processing, invoicing, and shipment tracking to ensure timely and accurate delivery.
- Stay up-to-date on international export customs regulations and ensure the company's adherence to these requirements.
- Collaborate with logistics and regulatory teams to facilitate smooth customs clearance for export shipments.
- Manage and resolve any customs-related issues or discrepancies that may arise during the process.
- Utilize SAP software to manage and track sales orders, inventory, and shipments.
- Provide training and support to the sales administration team on relevant SAP functionalities.
- Collaborate with IT and SAP administrators to optimize and customize SAP processes as needed.
- Oversee the preparation and maintenance of accurate sales and customs documentation.
- Generate regular reports on sales order status, and customs compliance.
- Analyse data to identify trends, potential issues, and areas for improvement.
- Collaborate with the UK field sales teams, UK and EU based production control, planning, logistics and accounts departments to ensure effective communication with clients regarding order status and shipments.
- Address customer inquiries and concerns related to sales, deliveries and customs processes.
- A recognised qualification in Business Administration would be advantageous.
- Proven experience in sales administration management with 3 to 5 years in a similar post.
- Excellent working knowledge of export customs regulations, procedures and software.
- A good understanding of basic accounting processes.
- Strong people management and organizational skills, with the ability to prioritize and delegate effectively.
- Excellent communication and interpersonal skills.
- Detail-oriented and capable of managing multiple tasks simultaneously.
- Problem-solving and analytical skills to address complex customs and sales-related issues.
Sales Administration Manager - Telford, Shropshire, United Kingdom - Prince4jobs
Description
Telford
Permanent Salary Negotiable Depending On Experience Monday to Friday 36.5 hours 24 days holiday + BH We are working with an established client based in Telford who currently have a fantastic opportunity for a dedicated professional team-worker with the necessary skills and abilities to join their team as a Sales Administration Manager where you will manage a busy sales administration department. You will be highly organised and detail-oriented with excellent working knowledge in export customs process and sales administration systems. Experience of SAP would be advantageous but it not essential.The ideal candidate will play a crucial role in managing a busy sales administration team, ensuring seamless operations and compliance with export customs requirements. This role requires someone who is a strategic thinker with excellent communication and leadership skills. Sales Administration Responsibilities include, but are not limited to: