Team Leader - Trafford, United Kingdom - United Response

United Response
United Response
Verified Company
Trafford, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Location - Trafford/Hybrid working

Salary - £25000 (pro rata)

Reporting to - Area Manager

Responsible for - UR Consultants and Senior Support Workers (or equivalent)


Job role - Lead and manage a team of UR Consultants to develop and deliver a range of services through the unique perspective of 'experts by experience'.


A hybrid role, based in Trafford with essential travel across Greater Manchester required as per the needs of the team and the business.

Potential diversification of services into other geographical areas where travel may be required.

Occasional national travel may be required.

Responsibilities

  • Leadership and Team Management
  • Provide support, leadership and guidance to the team through mentoring, positive examples and the promotion of person centred approaches and in accordance with United Response values.
  • Manage the staffing resources of the service including effective allocation of workload across the UR Consultants and staff budgets
  • Ensure the needs of the UR Consultants are identified and met through the provision of reasonable adjustments as necessary
  • Undertake regular supervision meetings with UR Consultants, identifying development opportunities where required
  • Ensure staff are effectively recruited, onboarded and inducted through local/United Response induction procedures where required as per business need
  • Ensure staff are given the appropriate mandatory and bespoke training to perform in their roles
  • Manage and support staff at return to work meetings following sickness absence with guidance from Area Manager/HR.
  • Manage performance issues engaging the appropriate informal/formal processes where necessary and with guidance from Area Manager/HR.
  • Ensure all staff have an up to date and live Personal Development Plan (PDP)
  • Facilitate team meetings, acting as Chair when required.
Service Development and Management

  • Actively seek and identify new business opportunities to further develop the services provided, both internally and externally
  • Establish and maintain effective relationships and partnerships with key stakeholders
  • Deliver work commissioned in accordance with the contract
  • Ensure that services are effectively administrated including oversight of booking, invoicing and payments
  • Positively and proactively promoting the work of the UR Consultants and the services they provide
  • In partnership with the Area Manager/Finance, ensure effective costing models and profitability/sustainability
Other

  • Follow all relevant organisational and local policies and procedures
  • To demonstrate a commitment to the Safeguarding of Adults and to recognise and report any disclosure, suspicion or evidence of harm, risk of harm, abuse or neglect in line with United Response's Safeguarding Adults policy.
  • Undertake United Response quality and Health and safety checks as required
  • Take responsibility for legal notifications in respect to Health and Safety requirements
  • To undertake any other reasonable duties as requested.
Person Specification

Essential

  • Passionate about making a difference and the work of United Response and the UR Consultants
  • Selfmotivated and able to work on own initiative under remote management
  • Proactive and confident to identify and develop new ideas
  • Experience of working with/supporting autistic people and people with a learning disability/mental health needs
  • An understanding of the equality act and reasonable adjustments
  • Experience of supervising and motivating staff, particularly remote team management
  • Clear verbal and written communication skills
  • IT literate and confident in the use of different IT systems / packages
  • Willing to undertake required training, sometimes off site and outside normal working hours
  • Willing and able to travel between locations as required
Desirable

  • Able to translate material into Easy Read
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