Senior Manager - Glasgow City, United Kingdom - Johnston Carmichael

Description

We are looking for an experienced Digital Advisory Senior Manager to join our team.

We are flexible on location within Scotland.

The Senior Manager in the Digital Advisory team will play a pivotal role in supporting our clients with system reviews, process mapping, ERP selection, software implementation and project management. The ideal candidate will be responsible for overseeing the delivery of digital solutions, ensuring high-quality standards, and maintaining client relationships.

The successful candidate will be responsible for (but not limited to):

Client Engagement and Advisory

• Conduct in-depth system reviews and process mapping for clients
• Provide expert advice on ERP selection and integration
• Manage relationships with key clients, understanding their needs and ensuring their satisfaction with delivered services
• For our key app stack, provide implementation services to our clients on configuration and design aligned to their needs
• Lead and oversee complex digital projects from inception to completion
• Ensure projects are delivered on time, within scope, and budget
• Coordinate with cross-functional teams to ensure seamless execution
• Ensure compliance with industry standards and best practices
• Maintain up-to-date knowledge of regulations affecting digital advisory services
• Implement quality control procedures for all digital advisory services
• Identify new business opportunities and contribute to the growth of the digital advisory line
• Participate in networking events and industry conferences
• Collaborate with other departments to cross-sell services
• Create content and deliver internal events to showcase our services and promote learning opportunities.
• Mentor and manage a team of digital advisory professionals
• Foster a collaborative team environment and encourage professional growth
• Conduct performance reviews and set developmental goals
  About you
  • Ability to think strategically with a focus on innovation and process improvement
  • Adaptable and able to thrive in a fast-paced environment
  • Strong ethical standards and integrity
  • Strong attention to detail and organisational skills
  • Bachelor's or master's degree in accounting or equivalent in a related field
  • Relevant certifications in project management (PMP, PRINCE2) or ERP systems is essential
  • Experienced in a similar role, preferably in an accounting or consultancy firm
  • Proven track record in ERP implementation and digital transformation projects
  • Strong leadership and team management skills
  • Strong organisational and communication skills - both written and verbal as well as the ability to negotiate and manage clients at all levels
    Analytical mindset with strong problem-solving abilities
    
    Why JC?
    
    With 11 offices across Scotland and beyond, we're one of the country's leading firms of Chartered Accountants and Business Advisers. We support our people to ensure they can grow their own way through proactive learning and development.
    
    At Johnston Carmichael we want what's best for our clients, our people, and our communities. Over the last decade, we've raised over £450,000 for charitable causes across Scotland and we're also Gold Sponsors of the Kiltwalk. You can read more about our culture and the values that define us here.
    
    Why Business Advisory?
    
    Our vision remains a constant - to be the firm of choice in all our markets. How we get there is what changes year on year.
    
    As the world becomes increasingly digital, we're embracing technology and we're taking our clients with us. The role of a business adviser has never been more important in helping businesses adapt and stay on the front foot to ensure they thrive. A career in Business Advisory at Johnston Carmichael is diverse and challenging, as we continually strive to provide the best service for our clients - more efficiency, greater innovation, deeper insight. As part of our Business Advisory team, you'll build close relationships with clients, truly getting under the skin of their businesses and providing the advice and guidance that will make a real difference for them.
    
    Plus, with 11 key industry sectors, there's no shortage of variety when it comes to our client base. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 30,000 advisers across more than 110 countries, so you'll have the opportunity to work with businesses all over the globe.