- Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent in English and Maths, grades A-C
- Experience of using full range of IT systems and patient data systems
- Experience of using Microsoft Office, including Word and Excel
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working in a multidisciplinary team
Patient Pathway Coordinator - Reading, United Kingdom - Royal Berkshire NHS Foundation Trust
Description
Job summary
Band 4 Patient Pathway Coordinator (CAT 5 Trauma & Orthopaedics)
The Trauma and Orthopaedic Department is looking for a full-time Band 4 Patient Pathway Coordinator.
We are a large, friendly, busy department made up of 28 administrators who oversee all clerical duties for 23 Orthopaedic Consultants and their clinical teams.
This is a great opportunity to become a key part of a developing team supporting the consultants, providing first-class patient care in line with government treatment time targets.
We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work.
Trauma and Orthopaedics is a fast-paced department and this requires flexibility, ability to work under pressure and meet deadlines when they are set.
Main duties of the job
The role will involve supporting the whole administrative team, the consultants and trauma service: this will include managing patient pathways, outpatient clinics, waiting lists and booking surgery, as well as other administrative tasks.
To be considered for this post you will need GCSE or an equivalent qualification in English and Maths and be computer literate. Full training will be given.
We are looking for staff committed to ensuring the best possible service for our patients with a particular enthusiasm for teamwork.
This is a fantastic opportunity to enhance your skills and experience in a non-clinical role, where individual personal development is actively supported.
About us
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our values: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Job descriptionJob responsibilities
Please refer to the attached Job Description and Person Specification for further details of the post.
Person SpecificationEducation/Qualifications
Essential
Experience
Essential