Customer Service Coordinator - Colchester, United Kingdom - Huntress

Huntress

Verified Company

Colchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Customer Service Coordinator - Colchester, Temp-Perm

My client based in Colchester are seeking a Customer Service Coordinator to join the team on a Temporary-Permanent basis.

Duties will include:

Acting as the first point of contact with the organisation for patients, GP's and other members of the public
Providing various administrative support and assistance to the team
Handling patient queries, basic triaging of patient needs (nonclinical), accessing and checking patient and updating service records
Updating and maintaining of databases and use of IT systems, including SystmOne
Professional and polite communication with patients and relatives
Covering the Reception area on a rota as and when requested
Previous experience working within an Administrative or Data entry role
Customer Service experience (office based) would be an advantage
5 GCSE's at C Grade and above
Good use of IT Packages from basicintermediate level

Salary is £9.50-£10.90 per hour dependent on experience - Once permanent there are pay enhancements

Friendly and supportive team environment

Free parking

Temp-Perm role

Working pattern: 7 days per week on a 37.5 hour basis, allocated days off are rostered over a 4 week period

Hours from 8am-11pm - working a 7.5 hour day

**Shortlisting immediately