Volunteer Charity Shop Assistant - Brentwood, United Kingdom - Havens Hospices

Tom O´Connor

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Tom O´Connor

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Description
We are looking for Volunteers to assist at our new shop in Brentwood. We are looking for a commitment of at least 4 hours per week.


What the role involves:


  • Assisting customers on the shop floor
  • Serving customers at the till
  • Meeting donors and gaining sign ups to the Gift Aid scheme
  • Sorting/preparing donations ready for shop floor display, which may include steaming
  • Merchandising/rotating stock on the shop floor
  • Supporting any new promotions as they occur
  • Light cleaning duties
  • Any other reasonable duties designated by the Manager in charge

Skills, experience and qualities required for the role:

  • Reliable, regular and punctual attendance
  • Dependable, interactive communication
  • Flexibility and adaptability when required
  • Promotion of good customer service

Recruitment Process:


  • Application form
  • Informal interview
  • ID verification
  • Two referee details
  • Recruitment paperwork
  • Parental//guardian consent if aged
  • Induction session

What we require from our volunteers:

  • Satisfactory recruitment checks
  • Respecting and adhering to the charity's Values
  • Following the guidelines, policies and procedures of the charity
  • Carrying out your role to the best of your ability, enthusiasm, and professionalism
  • Being reliable and committed, giving as much notice as possible if you are unable to attend your shift
  • Participating in training deemed relevant for your volunteer role, within the agreed timeframes
  • Maintaining confidentiality of charity information and adhering to GDPR (data protection) regulations

Benefits of Volunteering:


  • Meet new people
  • Try something new
  • Be part of your local community
  • Learn a new skill or experience
  • Increase confidence and self esteem
  • Improve employment prospects
  • Be part of a team
  • Move towards making a career change
  • Use your skills to benefit others
  • Give you a purpose or routine
  • Training in a key industry skill

Please note this is an unpaid volunteer role, with agreed out of pocket travel expenses

Job Type:
Volunteer


Salary:
£0.10 per hour


Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

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