Customer Service Administrator - Wednesbury, United Kingdom - Star Employment Services

Star Employment Services
Star Employment Services
Verified Company
Wednesbury, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Administrator

About


Our client play an essential role in the closed-loop supply chain through the recycling and production of lead used in energy storage solutions, the collection of end-of-life batteries, and the distribution of new batteries.


Role of Administrator

  • General office administration
  • Good IT skills, Microsoft packages including Excel (CRM use an advantage but training would be given)
  • Excellent customer handling, you would be dealing with our regular customers to arrange requirements for battery collection.
  • Relaying any specific requirements to our drivers to ensure a smooth collection.

Specific Tasks of Administrator

  • Manage personal outlook inbox, respond to enquiries, and take any relevant actions within a timely manner.
  • Check the enquiries inbox. add collections onto system respond to customer enquiries and any other issues relating to the enquiry's inbox accordingly.
  • Call sites proactively to book collections if required.

Requirements of Administrator

  • Excellent Customer skills
  • Ability to use Microsoft software
  • Good organisation and admin skills

Benefits of Administrator

  • Monday to Friday working week.
  • 35 hours per week Monday Friday 95 with 1hr lunch
  • Salary £21,500.00 per annum
  • 25 days holiday + Bank holidays

Job Types:
Full-time, Permanent


Salary:
£21,500.00 per year


Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Wednesbury: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (required)

- administration: 1 year (required)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:

CSAE
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