Personal Banker - Dorchester, Dorset, United Kingdom - Bank of America

Description

Apply locations Dorchester time type Full time posted on Posted 3 Days Ago job requisition id

Job Description:

Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.

Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Executes the bank's risk culture and strives for operational excellence

• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Can be flexible to work weekends and/or extended hours as needed.

Experience in financial services and knowledge of financial services industry, products and solutions.

• Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.

Account Management

• Client Experience Branding
• Client Management
• Relationship Building
• Pipeline Management
• Referral Management

Shift:

1st shift (United States of America)

Hours Per Week:

Bank of America is committed to help employees through the transition period when they're displaced as a result of a workforce reduction, realignment or similar measure.

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