Casual Housing Duty Officer - Nuneaton, United Kingdom - Nuneaton & Bedworth Borough Council

    Nuneaton & Bedworth Borough Council
    Nuneaton & Bedworth Borough Council Nuneaton, United Kingdom

    3 weeks ago

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    Part time
    Description


    The Home Environment Assessment and Response Team (HEART) is a formal partnership across five local authorities and the county council.

    Nuneaton and Bedworth Borough Council is proud to be the hosting authority for this service which brings together the provision of housing adaptations, improvements and minor adaptations for ourselves and partner authorities.


    We are now recruiting casual Housing Duty officers to operate a customer duty telephone screening facility which provides a first response to assess the client's needs in order to provide the advice and assistance necessary for customers to pursue their chosen housing options and where appropriate help maintain their independence in their chosen home for the foreseeable future or to improve or protect the property.

    The positions will be located with HEART North at Nuneaton Town Hall, and the role is office based. The role will require flexibility to meet the needs of the service.