Head of Performance - London, United Kingdom - Bromley Healthcare

Bromley Healthcare

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Head of Performance - Band 8a

£56,388 - £62,785 Inc HCAS per annum pro rata

Full-time hours per week

The Head of Performance will be responsible for leading and coordinating a varied programme of work centred on the promotion of performance delivery, evaluation & continuous improvement.

These programmes include addressing performance and service issues, ensuring that the PMO SOP is adhered to and used to manage all programmes to delivery.

You will work with operational and clinical staff to improve performance and service delivery as well as providing updates to interested stakeholders at all levels, both internally and externally.

You will be responsible for the monitoring and reporting on performance against national, local and internal targets. You will also escalate, monitor and report on performance exceptions.

Working with the General Managers, Heads of Nursing & AHPs, Clinical Directors and Support team colleagues you will reinforce the Performance Framework Policy across the organisation, to implement and measure the success of new pathways and to monitor all key metrics.

Proposed interview date week commencing 8th April 2024

The role holder will be expected to receive, interpret, manipulate, analyse, validate and challenge a wide range of NHS data sets, KPIs, statutory returns and reports across a range of community health services.

You will be able to evidence your ability to triangulate data and to interpret and communicate it in a way that is understood by operational and clinical staff.

This will include excellent reporting and presentation skills, along with the ability to draw a range of conclusions and recommendations from the data.

With attention to detail that is second to none, you will be experienced at evaluating data and using it to problem solve.

With your project management skills you will be able to showcase your ability to map, plan and troubleshoot operational performance issues.

You will have prior experience of working at or up to this level in a similar role and will be able to evidence your skills and experience at interview.

The PMO, Performance & Planning team is a small, friendly,team with varied responsibilities.

We work in a matrix structure with our stakeholders across the organisation and it is generally a fast paced & innovative environment, where you can start to add value, garnered from your previous experience, quickly.

The post holder is expected to demonstrate the values of Bromley Healthcare including;
Belonging

Health and Wellbeing

Continuous learning and innovation

Compassion

The post holder is expected to work within the requirements of the 6 C's - Care, Compassion, Competence, Communication, Courage and Commitment.

The post holder is expected to comply with all Bromley Healthcare's relevant policies, procedures and guidelines; including the appropriate code (s) of conduct associated with this post.

Oversee and provide leadership for the provision of performance information for the organisation, ensuring that it is accessible, timely, accurate, relevant and trusted.

This includes mandatory/statutory returns, activity and contracting returns, formal internal performance reports, operational performance information and data as well as ad hoc information needs.

This function should ensure there is insightful analysis of data to inform business decisions as well as safety netting to identify patient safety or performance risks.

To own the Performance Framework Policy for the organisation and monitor adherence by all colleagues.

This will be incorporate liaison with the Triumvirate of Divisional Directors, Heads of Nursing / AHPs and Clinical Directors as well as other staff.

Responsible for working with colleagues in the Information and Transformation teams, as well as the Operational Care groups, to ensure that new pathways, ways of working and service changes are understood & supported.

This may incorporate input to clinical template build, review of clinical recording and review and testing of logic used for reporting and monitoring.

To work with Information colleagues to maintain and update dataset matrices (via a formal approval process at Scrutiny meetings, where required) to ensure that the suite of Performance reports on the Business Intelligence dashboard are relevant and up to date.

Develop a strong understanding of the service provision both within and outside the organisation. Communicates any changes in reporting requirements to relevant colleagues inside the organisation in a clear and coherent manner.

Responsible for monitoring key performance dashboards and analysing key data sets against targets/KPIs to give an understanding of Performance delivery across the organisation.

Ensuring that complex data used across the organisation is accurate & complete.

Ensuring that all services work collaboratively to take ownership for the provision of complete & accurate data on a timely basis for reporting.

Performance

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