Accounts Receivable Assistant - Abingdon, United Kingdom - Gigaclear

Gigaclear
Gigaclear
Verified Company
Abingdon, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
6 month contract, potential to extend or become permanent.

The Billing Team look after all aspects of billings and collections for our live customers. Through the Zuora Billing System, customer's monthly subscriptions are collected by Direct Debit. The Team is responsible for collecting any missed payments and customer debt.


Purpose of the job

Key Accountability & Responsibilities
Process amendments and cancellations in the billing system

Respond to inbound Salesforce cases from customers and liaise directly with other departments to resolve any issues and customer queries

Provide support with the collation of payment data which is required to support the bank reconciliation

Assist with the allocation of manual payments into the billing system

Process customer refunds

Assist with Billing reports and reconciliations


Knowledge & Skills
Previous experience of working in an administrative role

Proficient Excel ability (intermediate level)

Logical, numerate, detailed and analytical

Excellent time management, telephone manners and communication skills

Ability to multitask and prioritise a varied and demanding workload.
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