Driver Team Manager - Wandsworth, United Kingdom - National Express

National Express

Verified Company

Wandsworth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us on the Journey...

What you'll do:
Ensure all drivers are safe and fit to be at work at all times.
Demonstrate effective oversight of driver performance, and continuously ensuring effective management of drivers and their performance is being applied.
Manage drivers including conduct, attendance, timekeeping, standards and development.

Ensure adequate supervision, inspection, care, management, direction and control of drivers in line with Global Standards and division policies, referred to as Driver Oversight.

Empowering managers/supervisors to make decisions outside of the norm when facedwith safety concerns.
Ensure cost effective staff utilisation, scheduling efficiency, holiday and overtime allocation and to maintain accurate personnel records. Monitor and manage staff sickness and attendance.
Build and develop effective working relationships throughout the business and with all relevant external organisations e.g. local councils, community groups etc, including attending any meetings as required.

Work with key staff to ensure all services operate to a high standard and in accordance with set reliability targets, identifying andimplementing solutions where targets are not being met, and seek to minimise lost KMs wherever possible.

Work with colleagues to achieve the annual budget and associated action plan.

Have a good working knowledge of and keep up to date with all relevant legislation and ensure compliance with Drivers Hours Regulations, Health and Safety Regulations and all Company policies and procedures.

Understand and adhere to the Company's contractualobligations (e.g. contracted and tendered services) and remedy any causes of non-compliance.

Travel on services and work with colleagues in the planning and development of the service network, responding to changes in market conditions, public demand, building developments, traffic conditions, highway changes and budgetary requirements as necessary.

Ensure all accidents (road or personal injuries and employers liability) are recorded as per Company procedure and comprehensively investigated and attend major incidents outside of normal working hours where required.

Liaise closely with Engineering colleagues with particular emphasis on the prompt departure of vehicles from the garage, and the operation and auditing of the defect reporting system, ensuring all staff are aware of their obligations, the role of VOSA and theneed to report any VOSA checks immediately.

Ensure effective security measures are in place to prevent internal and external revenue fraud.
Collate and deliver statistics and reports in accordance with set timescales or as requested.
Have a good working knowledge of all traffic systems e.g. revenue, lost mileage, and conduct regular audits.
Monitor the performance of electronic equipment i.e.

ticketing, DriveCam, CCTV and AVL ensuring any problems or suggestions are reported, accurate records are kept, and repairs and servicing are conducted.

Implement any actions or procedures required by the Investors In People (IIP) action plan.
Conduct Visible Felt Leadership (VFL) assessments across the business as required.
Deputise for the Operations Manager as necessary.

What you'll need:
Relevant NVQ Level 2 is essential (eg in Transport Road Passenger Operations).

Good understanding of the road passenger transport sector, including all relevant legal and external regulations and requirements for the operation of passenger carrying vehicles.

Excellent working knowledge of all daily site procedures, health and safety regulations, employment legislation, and people management practices
Experience in managing and motivating a team to achieve high standards of performance in a unionised environment

Flexible approach to working hours - able to attend out-of-hours external meetings on an occasional basis and respond quickly to any "on-call" requirements.

Thorough appreciation of the needs of external customers and external stakeholders, coupled with the ability to identify areas for improvement and implement effective action plans
ILM Level - Team Leading
Willingness to work towards ILM Level - Effective Management
Willingness to work towards managers' National CPC qualification
Mental Health and Disability Awareness trained
IOSH trained

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.