Parkside Ward Waiting - Frimley, United Kingdom - Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust
Frimley Health NHS Foundation Trust
Verified Company
Frimley, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Assist patients to select their chosen breakfast/lunch and evening meals on a daily basis, where necessary taking in to account medical, special dietary requirements, religious and cultural needs in conjunction with medical staff Coordinate the service of meals and/or extra meal requirements that may arise Ensure that discharged patient menus are removed and newly admitted patients have a meal of their own choice Prepare and serve hot/cold drinks throughout the day or as required Ensure that patients whose fluid intake is not medically restricted have access to fresh water throughout the day Encourage patients to eat and drink Prepare and serve hot/cold meals throughout the day Provide assistance where needed e.g.

cutting up food, opening packages and ensuring food and beverages are placed within the patients reach Prepare areas where food and drinks are served and/or consumed to ensure a pleasant environment for patients including the patients bed space, sanitising the patients hand before eating, bedside table and/or any dining facilities Assist with the receipt, quality assurance and stock control of goods received in to the ward kitchen area, adhering to stock rotation practices Undertake preparation of all foodstuffs:

Assessment of good portion control, manage food waste and appropriate record keeping Adhere strictly to standard recipes and production methods, check food and beverages served, for quantity, quality and appearance and maintain correct standards of hygiene and temperature control as per HACCP Undertake cleaning duties: Maintain a safe and clean working environment at all times to comply with health and safety and ensure the completion of cleaning schedules Take responsibility for the ward kitchen area and floor area, ensuring it is clean and tidy at all times e.g.

discarding out of date food Load and unload dishwasher probe dishwasher temperatures and record Ensure all equipment and utensils used in serving drinks are washed and ensure storage areas are kept clean and uncluttered Risk management:

Be aware of responsibilities in all aspects of HACCP (Hazard Analysis of Critical Control Points), to include hygiene and cleanliness checks in area of responsibility in accordance with the Food Safety Act 1990, The Food Hygiene (England) Regulations 2006, Regulation (EU) 2073/2005 and Regulation (EU) 852/2004 on the hygiene of foodstuffs.

The EU Food Information for Consumers Regulation (EU FIC) 12/2014 UK Food Information Regulations 2014 (FIR) Maintain a clean and tidy appearance in accordance with Catering Department policy on Food Hygiene/HACCP, Health and Safety and COSHH regulations and method of work remembering to CLEAN AS YOU GO Follow hospital infection control policies and procedures including hand washing Probe all food and drink temperatures and record during storage, preparation, regeneration and service adhering to food hygiene legislation at all times Discard out of date food and rotate stock Assist in the management of plate and non-food waste as instructed, ensure food waste segregation and hazardous waste (oil) segregation Maintain all hygiene records and documentation as per HACCP Carry out any other monitoring commensurate with the role e.g.

refrigeration or freezer equipment Maintain a safe working environment e.g.

safe use of sharp equipment, hot equipment, cleaning, awareness of slips, trips and falls hazards Support supervisor in the implementation of all agreed working practices Quality management:

Be familiar with menu content Be conscious of menu content whilst understanding the importance of portion control, food presentation and customer care Discuss complaints regarding meal quality and/or ward catering services with the supervisor and take prompt action to resolve issues as soon as possible Undertake audits on a daily and weekly basis as required e.g.

food waste audit, hygiene cleaning inspections Carry out any patient related questionnaires Proactively support continued development of the catering service Make suggestions/recommendations for improving standards and enhancing the service through quality initiatives and customer care Communication Communicate effectively with colleagues to ensure accurate exchange of information about catering tasks and service needs Communicate with a range of customers in person and over the telephone to understand individual needs and provide information relating to the catering service Handle low level complaints and take appropriate action in line with the Trust complaints procedure e.g.

complaints regarding quality, taste or temperature, referring to supervisor/manager where necessary Other duties Monitor, check and report any defective catering equipment or health and safety hazards to supervisor or manager Adhere to the catering policy on jewellery and personal hygiene Ensure that correct protective clothing, footwear and headwear are worn when entering any food production, ward area or food service area Assist in the trai
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