- Collate and produce performance data and supporting evidence
- Produce reports and respond to requests for information within agreed timescales
- Relate with relevant stakeholders and agencies to ensure information is adequately shared
- Contribute to successful external visits within remit of responsibility, for example Her Majesty's Inspectorate of Prisons (HMIP)
- Build and maintain professional working relationships with all relevant internal and external stakeholders including but not limited to HMPPS, Measuring the Quality of Prison Life (MQPL), and the Independent Monitoring Board (IMB)
- Take personal and professional accountability for keeping up to date in areas of responsibility, and undertake appropriate training and development.
- Work in accordance with all statutory, legislative, Company and departmental requirements including but not limited to Health and Safety and Security policies and procedures.
- To promote equality, diversity and good relations
- Any other duties as may reasonably be required
- Knowledge and experience of using Microsoft office including Office, Word, and Excel
- Strong time management skills and able to prioritise workload.
- Excellent communication skills
- Approachable, positive and solution led attitude demonstrating a strong ability to develop and maintain excellent professional relationships.
- Always work with honesty and integrity
- Problem solving skills.
- Desirable experience of working within a complaints or incident reporting department
- Meaningful and vital work – We look after around 5, prisoners in our prisons and been in the business for years, employ 2, colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives.
- A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
- Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.
- A competitive salary
- Pention up to - 6%
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Program
- Access to a huge range of discounts and exclusive deals
- The chance to make a positive difference in a company passionate about diversity and inclusion
Business Services Administrator-HMP Fosse Way - Wigston, United Kingdom - Serco
Description
Business Services Administrator - HMP Fosse Way
Location: Leicestershire
Salary: £,.
Permanent: Full-Time Hrs
Here at Serco, we are looking for a Business Services Administrator to join the team at our new state of the art Category C prison, HMP Fosse Way.
The role of a Business Services Administrator is to ensure the effective administration of the Governance department, ensure compliance against all contractual, regulatory performance, requirements and targets. To maintain all administrative systems within specified timescales for HMP Fosse Way and to support the Governance, Audit and Compliance department in the delivery of high performance and satisfaction levels from all internal and external stakeholders.
The successful candidate will be required to carry out the following responsibilities, activities, and duties:
What you will need to do the role
Why Serco
What we offer:
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