Customer Service Representative - Leeds, United Kingdom - First Choice Recruitment, Wakefield

First Choice Recruitment, Wakefield
First Choice Recruitment, Wakefield
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Role:
Customer service representative

Hours:
Various Shift patterns working 5 out of 7 including weekends

Rate:
£10.42 per hour

Location:
Morley office

Start Date:


First Choice are actively recruiting a number of Customer Service Representatives to join our reputable client based in the Morley area of Leeds.

The CSA's will be required to work 5 days out of 7 and includes working weekends between the hours of 08.00am pm.

The role will require working three weeks from home and one from the office.


The main purpose of the role is to provide exceptional customer services to customers at all times ensuring all complaints and queries are handled effectively in a timely manner.


Please note, a week of training will be given, it is imperative 100% attendance is maintained for training.

Key accountabilities:


  • To provide high quality customer care to all customers, ensuring that all notes and administration is dealt with efficiently and to the satisfaction of management and customers
  • To work closely with internal departments to ensure customer queries are resolved
  • To deliver high customer service levels at all times

For the role of Customer Service Advisor you will be able to demonstrate:

  • Excellent communication skills both written and verbal
  • Excellent administrative skills
  • Previous Customer services experience
  • A positive can do approach
  • Ability to work well in a team and independently

In return we offer:


  • Weekly pay,
  • Free parking
  • Canteen
  • Free hot and cold beverages
  • Continuous training and development whilst on assignment
  • Possibility of Temp to Perm Opportunities

Job Types:
Full-time, Temporary contract, Temp to perm


Salary:
£10.42 per hour


Benefits:


  • Canteen
  • Casual dress
  • Onsite parking
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Overtime

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 3 years (required)

Work Location:
Hybrid remote in Leeds

Expected start date: 21/08/2023
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