Telecoms Operations Controller - Beverley, United Kingdom - Jobs Butler

Jobs Butler

Verified Company

Beverley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client are specialists in business mobiles, landlines, VOIP and broadband operating across the UK.

With offices based around Yorkshire, they supply all sizes of business from micro businesses through to multi-site organisations with thousands of phones.

We are now supporting them to recruit for a Telecoms Operations Controller to join their growing team.

The role will involve taking responsibility for post-sales management of customers (principally mobile and VoIP) to include:

Managing and processing new mobile connections on network portals
Managing and processing renewals of existing connections
Assisting with the setup and configuration of VoIP installation (both online and onsite)
After care checks with new customers
Ensuring the CRM is kept up to date with the above information
Dealing with customer problems

Required Qualifications and Skills

Minimum of 2 A Levels, degree, or higher diploma preferable
Ability to show initiative
Problemsolving skills
Good level of written and spoken English
Good level of numeracy
IT Skills preferably can demonstrate an interest in IT or Telecoms
Clean, full driving licence
Confident manner, both face to face and on the telephone

Benefits

Min 4 weeks holiday plus bank holidays
Company mobile
Company pension

Salary - up to £25,000 per year dependant on experience

Job Types:
Full-time, Permanent

Salary:
Up to £25,000.00 per year

Experience:

- post-sales management of customers: 2 years (preferred)
- providing second line support: 1 year (preferred)
- installing and configuring networks/phones: 1 year (preferred)

Licence/Certification:
- driving licence (preferred)

Work Location:
One location