BMS Field Service Engineer - United Kingdom - Boss Controls Ltd

Description

Job details

Pay

£44,000 - £48,000 a year

Job type

Full-time

Shift and schedule

Overtime

Weekend availability

Rotating shift

Monday to Friday

Location

South East Region

Pulled from the full job description

• Company car
• Company pension
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Full job description

At BOSS CONTROLS, we create smart buildings by optimising Building Management Systems (BMS). As well as reducing costs and enabling affordable and clean energy, other tangible benefits include increasing productivity, promoting good health and wellbeing. We are committed to sustainability and conservation efforts through effective maintenance and proactive contributions

We have a fantastic opportunity to join a growing team. If, like us, you are motivated by delivering excellence then you will fit perfectly within the BOSS CONTROLS company, and together, we can breathe life into your career.

Working at BOSS CONTROLS

We are proud of our whole team, from expert BMS Controls Engineers to Customer Service advisors, job roles across the business are exciting, challenging, and rewarding. Our values help guide the success of our business and we work with our colleagues and customers in line with these principles.

BOSS CONTROLS follows a careers pathways framework to ensure you are on a professional journey that aligns your aspirations with the company needs. We offer internal and external training to support your career development. You have the potential to navigate your career towards specified interests so that together we can effectively breathe life into buildings.

Are you the kind of person who not only excels in technical skills and efficiency but also shows dedication, flexibility, initiative, outstanding customer service, and a passion for personal and team development? We are looking for someone who is driven, confident, and able to work well with team members and customers alike.

Job Description

General Duties & Responsibilities:

• Scheduled servicing of client BMS system (onsite).
• Planned preventative maintenance of client systems.
• Provide 2nd line technical support to clients (off site).
• Provide emergency callout on a rotational basis.
• Carry out system hardware testing as required.
• Innovating new software applications whilst onsite as required.
• Provide client reports in a timely manner detailing service works or client callouts.
• Carry out panel modifications onsite as required.
• Build system software based on predefined points lists and wiring diagrams.
• Produce graphics from our software library.
• Working with client and our IT specialists to setup connection to new sites
• Assist field engineers in commissioning the software in readiness for client handover.
• Make any configural changes to ensure the software matches the 'as installed' requirements.
• Update internal and client facing reports (Ensuring reports are completed checked and validated in a timely manner).

Team Collaboration and Development:

• Training and mentoring apprentice engineers
• Encourages and support employees to develop their skills, behaviours, and capabilities
• Working alongside Technical Manager for advanced training

Training & Personal Growth:

• Trend product training as product updates emerge.
• Distech product training as product updates emerge.
• Tridium product training as product updates emerge.

Other Responsibilities & Duties:

• Surveying client sites and systems with the view to scoping Energy Management.
• In hours call outs and breakdowns when required – show confidence in attending all call outs and show resolutions.
• Update internal and client facing reports in line with company expectations (ensuring reports are completed, checked and validated in a timely manner)

Skills and Experience:

• BMS Field Service work: 2 years
• Knowledge of Tier 1 system (Trend) IT packages
• Prior experience of Trend and Tridium
• Trend and/or Tridium (certification)
• Fantastic communication skills both verbally and written.
• Ability to build rapport with clients and offer exceptional customer service.
• Adapts style and approach in relation to different situations and the level of capability of others.
• Ability to work autonomously and/or as part of a team.
• Shows integrity, objectivity, and consistency in decision-making.
• Willing to travel.

Working Pattern:

• The role is primarily field based with shifts running from 9am to 5pm, Monday to Friday.
• The company operates a 24/7 service Monday to Sunday and all service staff are required to undertake on call duties on a rotational basis.
• This list is not exhaustive and from time to time you may be asked to carry out additional duties appropriate to the nature and scope of the position.

Job Type: Full-time

Pay: £44,000.00-£48,000.00 per year

• Company car
• Company pension
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• List the Building Management Systems (BMS) training courses that you have attended

Experience:

• Electrical or HVAC: 2 years (preferred)
• Trend, Tridium or Distech: 2 years (required)
• Trend, Tridium or Distech BMS servicing: 2 years (required)