Senior IT Engineer - Preston, Lancashire, United Kingdom - Digital Waffle

Description

Senior IT Support EngineerPreston£32,000 - £40,000 + Excellent BenefitsAre you an experienced IT professional looking for an exciting opportunity? Join my client's dynamic team as a Senior IT Support Engineer and play a key role in providing technical support and resolving complex IT Issues.

Job RoleServe as the highest level of escalation for technical issues, troubleshooting complex problems, and providing expert guidance and solutionsLead and participate in infrastructure projects, including system upgrades, migrations, and implementationsPerform advanced troubleshooting and root cause analysis for server, network, and application-related incidentsMaintain accurate documentation of system configurations, procedures, and troubleshooting guidesStay up-to-date with emerging technologies and industry trends, identifying opportunities for process improvements and innovation

Technical Experience:
Experience in monitoring and maintaining systems and networks Proven experience as a 2nd/3rd Line IT Engineer or similar senior technical role Ability to prioritise and manage multiple tickets Experience with Installation and configuration of systems Experience in diagnosing faults on both hardware and software Experience in solving technical and application issues by phone, email or in person