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- Resolving 1st line support tickets
- Providing ideas for improvements that could be made to the quality of service
- 1+ Year of experience in service desk support roles Experience in Microsoft Exchange Previous experience with legal tech/document management systemsBenefits:
- 25 Days annual leave
- Private Medical Insurance
- Hybrid (3 days per week in Liverpool Office)
- Gym membership
IT Support and Service Desk Operator - Liverpool, United Kingdom - SearchDATA Group
Description
Service Desk AnalystSearchDATA Group have partnered with a law firm that lives and breathes innovation.Operating out of Liverpool, they intend to grow their office into a hub for their services throughout the whole of the UK.
Becoming the first line of support for all hardware and software issues.Responsibilities:
Qualifications: