IT Support Assistant - Leamington Spa, Warwickshire, United Kingdom - Wright Hassall LLP

Description

Wright Hassall LLP, based in Leamington Spa, with history of 175 years are looking to recruit an IT Support Assistant works as part of an IT team responsible for providing telephone and on-desk support for internal colleagues on application and hardware issues.

Providing quality support in a timely and professional manner is absolutely key to the role.

Providing a first line level response via telephone, email and desk side to internal staffResolving technical issues or escalating to relevant members of the IT teamOwnership of a call, ensuring you are keeping colleagues fully informed of progressPerson specification:1st Line level IT experience across Windows/MS Office/MS ExchangeStrong communication skills and a desire to play a key role in the future of the team

Benefits:

We offer a competitive salary and excellent benefits package, including 22 days annual leave, pension, private healthcare, training and development, life assurance, healthcare scheme, on-site parking, canteen and an active social committee.