Receptionist - Edinburgh, United Kingdom - LAH Property Marketing

Description

Receptionist – 9.00am – 4.00pm

Edinburgh

We are seeking a dynamic and organized individual to join our team as a Corporate Receptionist. As the first point of contact, you will play a crucial role in creating a positive and welcoming environment for all visitors and stakeholders.

You should be well presented with proven experience and confident to take ownership of this busy and varied role.

Salary - £18,770 Hours – 9.00am – 4.00pm (with a 1 hour unpaid lunch break)

Key Responsibilities

You will provide a front of house reception service, with additional responsibilities:

Reception

• You will become the face of the building, ensuring everyone receives a warm and professional welcome
• Take ownership of the reception area, always looking for ways to improve working processes and the service delivered to everyone visiting or working in the building
• Efficiently sign in all visitors to the building following appropriate reception processes
• Manage deliveries, including couriers and post

Building Management

• Support the Building Manager by ensuring any building issues are reported, monitored and managed to resolution
• Build and maintain positive relationships with stakeholders, including clients, vendors, and employees
• Assist with administrative tasks as needed, such as scheduling appointments and managing office supplies

Tenant engagement

• Develop a good understanding of the local area and maintain a local amenities information file - becoming the 'go to expert' in terms of local knowledge
• Research and produce a monthly e-newsletter promoting initiatives and concierge services helping to create a community vibe
• Find out what's happening locally and reach out to the local community to find supporting offers / discounts to help promote new businesses, local charities and encourage involvement with the building

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role in an office environment
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self-motivated with a 'can do' attitude and the ability to easily multi-task
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Competent PC user and confident using Microsoft Office and social media applications, and be willing to learn any in-house systems

Benefits

• Company pension
• Referral programme
• Wellness scheme, including a 24-hour confidential helpline
• Company events

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.